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Portal Profile for JSM Assets

by PioSilver Marketplace Partner
works with Jira Cloud

OVERALL RATINGS

SUPPORT

  • Partner Supported

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Key highlights of the appStreamline your service portal with unified asset insights for each customer

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Portal Profile for JSM Assets is a powerful app designed to enhance Jira Service Management by providing detailed asset and configuration data directly within the service portal. πŸš€ Seamlessly integrate asset insights into customer profiles to deliver exceptional service. πŸ’Όβœ¨

Key Features:

β€’πŸ“‹ Display customer-specific asset and configuration information in the portal.

β€’πŸŽ¨ Customizable layouts for asset data visualization.

β€’πŸ”„ Real-time synchronization with JSM Assets.

β€’πŸ” Service Desk-based access control for secure data visibility.

Benefits:

β€’πŸ˜Š Enhance customer satisfaction by providing context.

β€’πŸ”§ Simplify asset management workflows for both agents and customers.

β€’βŒ Reduce repetitive queries with context-rich information at hand.

Value Add:

By centralizing asset data within the portal, this app transforms JSM into a unified platform for managing assets and customer interactions. 🌟 Deliver smarter, faster, and more personalized support with Portal Profile for JSM Assets. πŸ’‘

Resources

  • App documentation

    Comprehensive set of documentation from the partner on how this app works

  • EULA

    Get the End User License Agreement for this app

Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is not part of the Marketplace Bug Bounty program.

Integration permissions

Portal Profile for JSM Assets integrates with your Atlassian product

Version information

Version 2.0.0β€’for Jira Cloud

Release date
Dec 24th 2024
Summary
Payment model and required scopes changed
Details

Required scopes changed:

  • Added: storage:app, read:jira-user, read:cmdb-schema:jira, read:cmdb-object:jira, read:cmdb-type:jira, read:cmdb-attribute:jira, read:cmdb-icon:jira, read:servicedesk-request

App is now paid via Atlassian.

Payment model
Paid via Atlassian
License type
Commercial

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