OVERALL RATINGS
INSTALLS
2
SUPPORT
- Partner Supported
Key highlights of the appStreamline your service portal with unified asset insights for each customer
Supporting media
More details
Portal Profile for JSM Assets is a powerful app designed to enhance Jira Service Management by providing detailed asset and configuration data directly within the service portal. π Seamlessly integrate asset insights into customer profiles to deliver exceptional service. πΌβ¨
Key Features:
β’π Display customer-specific asset and configuration information in the portal.
β’π¨ Customizable layouts for asset data visualization.
β’π Real-time synchronization with JSM Assets.
β’π Service Desk-based access control for secure data visibility.
Benefits:
β’π Enhance customer satisfaction by providing context.
β’π§ Simplify asset management workflows for both agents and customers.
β’β Reduce repetitive queries with context-rich information at hand.
Value Add:
By centralizing asset data within the portal, this app transforms JSM into a unified platform for managing assets and customer interactions. π Deliver smarter, faster, and more personalized support with Portal Profile for JSM Assets. π‘
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Integration permissions
Portal Profile for JSM Assets integrates with your Atlassian product
Version information
Version 2.0.0β’for Jira Cloud
- Release date
- Dec 24th 2024
- Summary
- Payment model and required scopes changed
- Details
Required scopes changed:
- Added: storage:app, read:jira-user, read:cmdb-schema:jira, read:cmdb-object:jira, read:cmdb-type:jira, read:cmdb-attribute:jira, read:cmdb-icon:jira, read:servicedesk-request
App is now paid via Atlassian.
- Payment model
- Paid via Atlassian
- License type
- Commercial