SAP CS Template for Jira

· Create with one click.

· Easily create an SAP CS template and explore the possibilities of the different fields and workflow.

· Includes specific SAP related fields.

· Custom fields are created with the same names as in SAP CS, making mapping easy and understandable.

· Workflow that connects Jira to your SAP landscape.

· When an issue is sent to your SAP landscape through our bi-directional connection, you can choose the status in SAP.

JIRA2SAP (SAP2Jira) CS Template is a demo of how to create a customer service project at the touch of a button.

It shows one of many ways to use our product JIRA2SAP, including specific SAP related fields and an example workflow. For example, the workflow includes a status called SAP. If you decide to transfer an issue to your SAP landscape via our connector, you can select this status. Otherwise the issue will stay in Jira.

This is just one possible use case, there are many more!