Free app
OVERALL RATINGS
INSTALLS
5
SUPPORT
- Unsupported
Key highlights of the appAugmented Reality Remote Assistance
AR Remote Assistance sessions on the go
Initiate instant or scheduled AR remote assistance sessions directly from service requests to troubleshoot remote equipment. Set reminders for you and your customer to ensure timely notifications.
Functionalities that boost troubleshooting
AR Annotations, Virtual pointers, AR Comments, QR/Barcode scanners, File transfer and more useful functionalities are available in Zoho Lens to improve the troubleshooting process.
Update service requests at the end of each session
In the dialog box that opens up at the end of each session, add comments and select a new ticket status from the drop down list.
Supporting media
More details
Supported devices
Android
- For Sharing Camera Stream - Version 5.1 and above
- For Sharing Camera Stream and to use Augmented Reality - Version 7.0 and above(Only devices that support ARCore)
iOS
- For Sharing Camera Stream - Version 14.0 and above
- For Sharing Camera Stream and to use Augmented Reality - Version 14.0 and above
Smartglass
- Realwear: HMT-1, HMT-1Z1, Navigator 500, Navigator 520, Navigator Z1
- Epson: BT-350, BT-300, BT-45CS, BT-45CS
- Vuzix: M400, M4000
- Apple Vision Pro
Resources
Descriptor
Get the descriptor file downloaded to your system
EULA
Get the End User License Agreement for this app
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Integration permissions
Zoho Lens integrates with your Atlassian product
Version information
Version 1.0.5-AC•for Jira Cloud
- Release date
- Dec 17th 2024
- Summary
- Minor version update
- Details
- Minor version update
- Payment model
- Free
- License type
- Commercial