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Field Rules - Dynamic Field Behaviour for Jira & JSM

works with Jira Cloud

OVERALL RATINGS

INSTALLS

258

SUPPORT

  • Partner Supported

TRUST SIGNALS

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Key highlights of the appShow, hide, require, lock, make read-only, pre-fill fields or filter options - conditional rules, no scripting, JSM portal ready

Rules that match how your team actually works

Make fields required only when they matter. Pre-fill values based on context. Restrict options to valid choices. Field Rules maps your team's logic onto Jira forms - without scripting or workflow changes.

Configure all field behaviours in one place

Stop maintaining duplicated Screens, Field Configurations, and Field Contexts. All rules for a context live in one UI Modification - one place to configure, one place to change.

Smarter request forms on the JSM portal

Show only relevant fields. Update field descriptions dynamically based on what the user has already entered - guiding them toward the right answer. Works on the JSM customer portal.

Supporting media

More details

Field Rules adds conditional field behaviour to Jira and Jira Service Management - show, hide, require, lock, and pre-fill fields, and filter their options.

Your Jira forms should reflect how your team actually works - not what your Screen configuration forces on everyone.

✨ Every field, under your control:

  • Show, hide, lock, require, or set field values
  • Filter dropdown options to only valid choices
  • Update field descriptions to guide users in real time
  • Combine conditions - field values, issue type, user group, or project role

⚡ Rules work like steps in a recipe:

  • Each one builds on what came before
  • Change one field, lock another, update a description

One UI Modification replaces duplicated Screens, Field Configurations, and Field Contexts.

👉 Works on:

  • Global Issue Create, Issue View & Transition
  • JSM customer portal
  • JSM Agent View

🔒 Runs on Atlassian - data stays within your infrastructure

🆓 Free for up to 10 users

Resources

  • App documentation

    Comprehensive set of documentation from the partner on how this app works

Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is not part of the Marketplace Bug Bounty program.

Integration permissions

Field Rules - Dynamic Field Behaviour for Jira & JSM integrates with your Atlassian app

Version information

Version 3.17.0for Jira Cloud

Release date
Sep 2nd 2026
Summary
Minor version update
Details
Minor version update
Payment model
Paid via Atlassian
License type
Commercial

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