Agent Assist - AI copilot for JSM Agents
OVERALL RATINGS
INSTALLS
10
SUPPORT
- Partner Supported
Key highlights of the appIntelligent Assistance to accelerate ticket resolution
AI Case Summaries in Seconds
Transform lengthy tickets into actionable insights instantly. Enjo AI analyzes conversations, logs, and attachments to deliver clear, structured summaries, giving agents key context in seconds—slashing resolution time.
AI-Powered Instant Expert
Make your knowledge base instantly actionable. Enjo AI analyzes Confluence, past tickets, and internal docs to deliver precise answers with source links, empowering agents to respond accurately and boost productivity.
Auto-Generate Knowledge Base Articles
Automate knowledge creation from solved tickets. Enjo AI turns resolutions into structured articles with step-by-step solutions and technical details - eliminating manual documentation backlogs.
More details
Trusted by Netflix, Spotify, and Snowflake and over 600+ enterprises to save 130+ hours per agent monthly. Our customers report 65% faster resolution times and an 80% reduction in agent burnout.
Enterprise-Grade Security
- Best-in-class security infrastructure
- State-of-the-art encryption protocols
- Regular third-party security audits
- SOC-II and ISO 27001 compliant
Built for Enterprise Scale
- Founded by industry veterans in enterprise SaaS
- 24/7 dedicated support team
- Continuous platform updates
- Reliable performance at scale
- Secure infrastructure and trusted partners
Learn more about Enjo here.
Our dedicated team actively updates and supports Enjo 24/7. Reach out to us anytime at hello@enjo.io—we're here to help!
Related Troopr products:
Slack and Teams integration for JSM
Slack Check-ins for Jira standup, retro, planning poker meetings
Slack Charts and Reports for Jira
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Integration permissions
Agent Assist - AI copilot for JSM Agents integrates with your Atlassian product
Version information
Version 6.17.0•for Jira Cloud
- Release date
- Dec 31st 2024
- Summary
- Minor version update
- Details
Minor version update
- Payment model
- Paid via Atlassian
- License type
- Commercial