Free app
OVERALL RATINGS
INSTALLS
21
SUPPORT
- Partner Supported
Key highlights of the appAutomate issue assignments in Jira with smart, customizable rules for efficient team management and workload balancing
Automate Assignments and Ensure Balanced Workloads
Eliminate manual ticket allocation with automated assignment rules. SnapAssign helps you distribute issues fairly across teams, considering shifts and workloads to keep everything balanced and efficient.
Track Team Activity and Performance in Real-Time
Gain insights into your team's workload with real-time activity and performance tracking. SnapAssign shows detailed issue assignments, active team members, and performance metrics to optimize productivity and efficiency.
Track Assignments Seamlessly
SnapAssign's easy-to-use interface lets you follow assignment rules directly on the issue screen. Track assignment history and ensure smooth operation with clear, up-to-date information on every issue.
Supporting media
More details
SnapAssign automates issue assignments in Jira by applying smart assignment methods like load-based and round-robin. With customizable assignment rules and support for shifts, it ensures a fair distribution of tasks across your team, optimizing workload management. You can configure assignment rules based on project, issue type, status, priority, and more (JQL).
The app also integrates seamlessly with Jira workflows, offering a post function to trigger automatic assignments during transitions.
SnapAssign tracks assignment activity, providing detailed logs for success and failure cases directly in the issue view. Designed for flexibility and efficiency, SnapAssign streamlines task distribution, improves team productivity, and adapts to the unique needs of your organization.
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policy
Security program
This app is not part of the Marketplace Bug Bounty program.
Integration permissions
SnapAssign - Smart Assignments for Jira integrates with your Atlassian product
Version information
Version 5.16.0•for Jira Cloud
Release date
Oct 29th 2024
Summary
New features
Details
- New Assignments Report: We’ve introduced a comprehensive report to help you track and manage assignments more effectively.
- Enhanced Time Off Page: A new filter option allows you to show or hide past time off, giving you better control over your records.
- Improved Gadget Performance: Gadgets are now significantly faster, enhancing your overall experience.
- New Diagnostics Report: Added for troubleshooting, this report will assist in identifying and resolving issues more efficiently.
Payment model
Free
License type
Commercial - no charge