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SnapAssign - Smart Assignments for Jira

works with Jira Cloud

Free app

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  • Partner Supported

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Key highlights of the appAutomate issue assignments in Jira with smart, customizable rules for efficient team management and workload balancing

Automate Assignments and Ensure Balanced Workloads

Eliminate manual ticket allocation with automated assignment rules. SnapAssign helps you distribute issues fairly across teams, considering shifts and workloads to keep everything balanced and efficient.

Track Team Activity and Performance in Real-Time

Gain insights into your team's workload with real-time activity and performance tracking. SnapAssign shows detailed issue assignments, active team members, and performance metrics to optimize productivity and efficiency.

Track Assignments Seamlessly

SnapAssign's easy-to-use interface lets you follow assignment rules directly on the issue screen. Track assignment history and ensure smooth operation with clear, up-to-date information on every issue.

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More details

SnapAssign automates issue assignments in Jira by applying smart assignment methods like load-based and round-robin. With customizable assignment rules and support for shifts, it ensures a fair distribution of tasks across your team, optimizing workload management. You can configure assignment rules based on project, issue type, status, priority, and more (JQL).

The app also integrates seamlessly with Jira workflows, offering a post function to trigger automatic assignments during transitions.

SnapAssign tracks assignment activity, providing detailed logs for success and failure cases directly in the issue view. Designed for flexibility and efficiency, SnapAssign streamlines task distribution, improves team productivity, and adapts to the unique needs of your organization.

  • Load-Based Assignment
  • Round Robin Assignments
  • Shift Supported Assignments
  • Dashboard Gadgets
  • Real-Time Insights
  • Audit Logs
  • Jira Workflow Integration
  • No coding required!
  • Resources

    • App documentation

      Comprehensive set of documentation from the partner on how this app works

    • EULA

      Get the End User License Agreement for this app

    Privacy and Security

    Privacy policy

    • Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

      Partner privacy policy

    Security program

    • This app is not part of the Marketplace Bug Bounty program.

    Integration permissions

    • SnapAssign - Smart Assignments for Jira integrates with your Atlassian product

    Version information

    Version 5.16.0for Jira Cloud

    Release date

    Oct 29th 2024

    Summary

    New features

    Details

    • New Assignments Report: We’ve introduced a comprehensive report to help you track and manage assignments more effectively.
    • Enhanced Time Off Page: A new filter option allows you to show or hide past time off, giving you better control over your records.
    • Improved Gadget Performance: Gadgets are now significantly faster, enhancing your overall experience.
    • New Diagnostics Report: Added for troubleshooting, this report will assist in identifying and resolving issues more efficiently.

    Payment model

    Free

    License type

    Commercial - no charge

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