Dacha's Portal Utils: Screens and Fields

by Dacha
for Jira Data Center 8.14.1 - 9.17.2 and more
2 installs
  • Supported
  • Jira Service Management

Add Jira Issue Screens and Fields to the Customer Portal

Let your customers edit requests

You can easily show issue transition screen that used by JSM agents to customers. It's intuitive and easy to configure

Communicate with users in a new way

For a long time, writing comments on requests was the only way to interact with users. With Issue Actions, you can now ask them for structured data that can be used to process requests.

Show fields to customers

You can configure fields you want to display on customer portal. This feature is available only in Jira Cloud, but now you can use it in your DC instance

More details

Dacha's Portal Utils is the best tool for Jira Service Management Data Center, elevating the customer portal to the next level with the following features:

Privacy and security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Resources

Gallery

Easy to configure: no extra configurations, just your workflow. You can select Issue Action icon for every transition