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Key highlights of the appAdd Jira Issue Screens and Fields to the Customer Portal
Let your customers edit requests
You can easily show issue transition screen that used by JSM agents to customers. It's intuitive and easy to configure
Communicate with users in a new way
For a long time, writing comments on requests was the only way to interact with users. With Issue Actions, you can now ask them for structured data that can be used to process requests.
Show fields to customers
You can configure fields you want to display on customer portal. This feature is available only in Jira Cloud, but now you can use it in your DC instance
Supporting media
More details
Dacha's Portal Utils is the best tool for Jira Service Management Data Center, elevating the customer portal to the next level with the following features:
- Show Issue Transition Screens to JSM customers
- Add a panel to the top of the customer request with Issue Actions
- Allow customers to edit issues on the portal (resolves https://jira.atlassian.com/browse/JSDSERVER-93)
- Show Jira fields to the customer (only certain fields are allowed) (resolves https://jira.atlassian.com/browse/JSDSERVER-4328)
Resources
Download
Get the .jar file downloaded to your system
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Version information
Version 1.0.1•for Jira Data Center 8.14.1 - 9.17.2
- Release date
- Sep 9th 2024
- Summary
- Bug fixes, small improvements
- Payment model
- Paid via Atlassian