Real Signature for Jira and JSM (In-Person Signing)

Nice idea, but there was no way to configure it to only show up on certain forms. Or even to limit which Jira/JSM spaces used it. Once it was installed, it just showed up everywhere. Had to cancel our subscription just so people stopped getting confused by the signature fields that didn't do anything.

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  BDQ

  Dear Customer,

  Thank you for your feedback. We sincerely appreciate you sharing your experience and would like to assure you that we are fully committed to continuous improvement and resolving any confusion.

  Please note that the app allows:

  Showing or hiding the signature field by default on newly created work items at the project level.

  Enabling or disabling the app on the JSM portal, as well as displaying it only on selected forms rather than all forms (also configured at the project level).

  Detailed configuration guidance is available in our documentation portal: https://help.bdq.cloud/RS/project-settings

  Should you require any assistance, our support team is always available via: https://bdq.atlassian.net/servicedesk/customer/portal/29

  We remain open to your feedback and suggestions for further improvements.

  Kind regards,

  Igor