OVERALL RATINGS
INSTALLS
48
SUPPORT
- Partner Supported
Key highlights of the appCollect In-Person signatures drawn on the screen with no accounts or emails required. Field Service Management with Jira and JSM
Sign on the issue, on any screen
An agent opens a signature box on any Jira or JSM issue and hands over a phone, tablet or laptop. The customer signs with a finger, stylus or cursor. Nothing to install, no account to create, no email round trip.
Signed PDFs, branded and automatic
Generate a PDF carrying the signature, your logo, company details and any custom fields. Trigger it from a Jira Automation rule or an incoming webhook so the signed document lands wherever your process needs it.
A record you can audit
Every signature keeps the signer's name and a timestamp on the issue, including portal and anonymous signers. Signature history shows who signed and when, so proof of completion survives the job.
More details
Field engineers need proof that a job was done. Most e-signature tools assume the signer has an account and an inbox - which is no help when you are standing in a plant room with a customer who has neither.
Real Signature puts a signature box directly on the Jira or Jira Service Management issue. Hand over a tablet or phone, the customer signs with a finger or a stylus, and the signature is attached to the issue with their name and a timestamp.
- Sign from the issue view, the customer portal, or the iOS and Android apps
- No account, no email and no app needed for the person signing
- Branded PDF export with your logo, company details, custom fields and links
- Trigger signing and PDF generation from Jira Automation or an incoming webhook
- Signature history on every issue: who signed, and when
Built by BDQ, an Atlassian Solution Partner since 2015.
Documentation: https://www.bdq.cloud/apps/real-signature/docs
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Integration permissions
Real Signature for Jira and JSM (In-Person Signing) integrates with your Atlassian app
Version information
Version 4.14.0•for Jira Cloud
- Release date
- Sep 22nd 2026
- Summary
- Minor version update
- Details
Minor version update
- Payment model
- Paid via Atlassian
- License type
- Commercial