Smart AI for Jira

by Infosysta Apps

works with Jira Cloud, Jira Data Center 11.0.0 - 11.1.1 and more

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SUPPORT: Partner Supported
TRUST SIGNALS

Overview

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Pricing

Privacy & Security

Support

Installation

Key highlights of the appSupercharge Jira with AI – Smart Tickets, Issue Analysis & Workflow Automation with OpenAI, Azure AI, Gemini & Local LLM - Ollama

AI Work Breakdown

Instantly generate child tasks from parent issue details with AI. Review, edit, remove, or accept all tasks in one click — plan faster, smarter

AI-Powered Replies from Confluence KB

Generate instant, accurate, context-aware replies in Jira Service Management using your Selected Confluence KB. Automate responses, save time for support teams, and ensure consistent, high-quality communication.

Permissions & Project Control

Allow Jira admins to manage Smart AI access by user groups and projects, enabling project-level control, stronger security, and greater flexibility

Supporting media

More details

Tired of repetitive tasks? Smart AI for Jira boosts productivity with AI-powered features, streamlining workflows and optimizing your ticketing system.

Supports OpenAI ChatGPT, Azure OpenAI, and Google Gemini for faster Jira workflows.

𝗞𝗲𝘆 𝗳𝗲𝗮𝘁𝘂𝗿𝗲𝘀

✨ AI Work Breakdown – Generate relevant child issues automatically based on the parent issue’s details

✨ AI-Powered Prompts – Summarize tickets, enhance descriptions, and generate automated replies for faster ticket handling

✨ Quick Actions in Jira – Instantly apply AI responses to descriptions, comments, or copy for faster ticket handling

✨ AI Chat – Get Acceptance Criteria, DOD, test cases and more

✨ Store AI responses in custom fields – Save outputs for JQL search, dashboards, and automation

✨ Permissions & Project Control – Let Jira admins control Smart AI access by project and user group

Looking for AI for Confluence? Get Smart AI for Confluence to enhance teamwork and productivity like in Jira

Resources

App documentation
Comprehensive set of documentation from the partner on how this app works

Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is part of the Marketplace Bug Bounty program.

About Bug Bounty program

Integration permissions

Smart AI for Jira integrates with your Atlassian app

Version information

Version 3.4.0•for Jira Cloud

Release date: Dec 2nd 2025
Summary: Automated Ticket Responses Using Confluence KB, Full LiteLLM Integration
Details: AI-powered automated replies generated directly from your Confluence articles.
Context-aware suggestions that adapt to each support ticket’s details.
Improved accuracy through seamless integration with your existing knowledge base.
Time savings for support teams by minimizing manual drafting.
Consistent communication aligned with your company’s best practices and documentation.
New Section: LiteLLM – now available in the Admin page to manage and configure your AI models.
Refreshed Design – each LiteLLM section has its own dedicated configuration panel.
AI Proxy Chat (Ollama) – interact directly with AI through your own secure Ollama instance.
Two Config Types – choose between Standard (Azure, OpenAI) or Ollama setups.
Model Installation for Ollama – install popular models like Gemma, Phi, DeepSeek-R1, and more directly.
Extended Provider Support – configure Azure AI and OpenAI models with ease.
Payment model: Paid via Atlassian
License type: Commercial