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Extended JSM Portal - PRO

works with Jira Cloud

OVERALL RATINGS

SUPPORT

  • Partner Supported

Showing details for Cloud

Key highlights of the appEmpower Your Portal, Enhance Your Service

Add Field(s)

Configure fields to be shown up on customer portal per request type

Remove Field(s)

Remove the unwanted field(s) from the configuration

Fields on Customer Portal

The fields configured will be displayed to customer in requests page

More details

Key Features:

Benefits:
  • Improved user satisfaction with relevant information at their fingertips.
  • Better time management with visible SLA.
  • Enhanced transparency with linked issue displays.
  • Request Type-Based Fields:
    • Customize additional fields based on specific request types.
  • SLA Visibility:
    • Display Service Level Agreements directly on the customer portal.
  • Linked Issues Display:
    • Show related issues, providing context and improving transparency.
  • Enhanced Customization:
    • Project administrators can easily manage and configure fields displayed on the portal.
  • User-Friendly Interface:
    • Simple setup and real-time updates ensure an efficient user experience.
  • Resources

    • App documentation

      Comprehensive set of documentation from the partner on how this app works

    • EULA

      Get the End User License Agreement for this app

    Privacy and Security

    Privacy policy

    Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

    Partner privacy policy

    Security program

    This app is not part of the Marketplace Bug Bounty program.

    Integration permissions

    Extended JSM Portal - PRO integrates with your Atlassian product

    Version information

    Version 4.10.0for Jira Cloud

    Release date
    Sep 3rd 2024
    Summary
    Minor version update
    Details
    Minor version update
    Payment model
    Paid via Atlassian
    License type
    Commercial

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