OVERALL RATINGS
SUPPORT
- Partner Supported
Key highlights of the appZendesk integration for Jira with intelligent bidirectional sync for any issue type, and faster resolution
High data fidelity integration
Zendesk tickets are reliably transformed into Jira issues using controlled rules preserving full context through synced fields, comments, attachments, and links for clear ownership and predictable engineering escalation.
Centralized integration logic, zero tool impact
Synchronization runs centrally in OpsHub, keeping Zendesk and Jira clean and untouched. Users can’t accidentally break integrations by editing fields, workflows, or records. Book a free demo slot.
Low-maintenance integration built to scale
Manage Zendesk–Jira integration through a no-code UI that scales across teams and projects, using reusable mappings, auto failure retry, reconciliation to minimize maintenance as volume and complexity grow.
Supporting media
More details
Streamline Zendesk–Jira integration with OpsHub Integration Manager (OIM), an enterprise-grade integration platform built for secure, scalable, and reliable synchronization across teams.
- No-code UI configuration removes scripting dependency and lowers long-term admin and maintenance effort.
- Rich data coverage synchronizes comments, attachments, links, mentions, and formatted content end to end.
- Conflict-safe updates apply field-level resolution rules to prevent silent overwrites and data loss.
- Native-tool experience lets teams work in Zendesk or Jira without switching tools or changing workflows.
- Complete history retention supports audits, reporting, and traceability across the integration lifecycle.
- Flexible to customize sync behavior using configurable rules and mappings tailored to complex business workflows.
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Version information
Version 7.x•for Jira Cloud
- Release date
- Jun 25th 2024
- Summary
- Support for Entity Mention, User Mention, Issue & Project Movement
- Details
Refer to these release notes for latest enhancements, features, and bug fixes.
- Payment model
- Paid via Vendor
- License type
- Commercial