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Key highlights of the appIFS Assyst raised the incident. Jira needs to action it. ZigiOps closes the gap — two-way, no code, all Jira versions
ZigiOps Dashboard
ZigiOps focuses on flawless user experience and enables you to install, modify and set up your Jira IFS Assyst integration within a few clicks. Improve data visibility, resolve issues faster.
ZigiOps integration template library
ZigiOps comes with a large template library that saves users valuable time. Simply pick and load the template that fits their use case scenario. There is even an option for users to upload their own integration template.
IFS Assyst Jira integration template
ZigiOps - connecting over 30 enterprise endpoints
Increase efficiency, improve communication within your organization, and reduce response time by connecting over 30 enterprise endpoints.
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More details
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An IFS Assyst incident flags a software problem. Right now, someone is manually translating that ITSM record into a Jira ticket, hoping nothing gets lost. ZigiOps ends that translation job permanently.
The moment an IFS incident meets your criteria, a Jira issue appears — description, priority, and every field carried across automatically, assigned by your predefined rules. When dev resolves it in Jira, IFS Assyst closes the loop without a follow-up message.
What ZigiOps handles automatically:
- IFS Assyst incidents, problems, and service requests synced into Jira
- All fields: attachments, comments, and custom fields
- Two-way updates — resolution in Jira triggers closure in IFS Assyst
- No ceiling on entities or sync operations
- Advanced filtering and mapping — configured, not coded
When ITSM and development share a live record instead of a status update email, incidents become resolution opportunities. Thanks to ZigiOps IFS Jira integration.
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Version information
Version 1.0•for Jira Cloud, Jira Product Discovery Cloud
- Release date
- Jun 27th 2024
- Summary
- IFS Assyst integration for Jira by ZigiOps (no-code, two-way sync)
- Details
IT service management and development have always operated on opposite sides of the same problem. IFS Assyst owns the incident. Jira owns the investigation. ZigiOps makes sure the moment one moves, the other knows — without emails, without manual input, without resolution times inflated by the gap between tools.
Incidents, problems, and service requests flow from IFS Assyst into Jira automatically — statuses, updates, and attachments included. Advanced filtering keeps your Jira backlog clean. Precise field mapping ensures data lands where your team expects it, structured the way your workflow demands it.
Two tools. One live picture. Zero manual work connecting them.- Have questions? Write us or chat with us.
- Become a partner and get 20% off for your customers.
- IFS Assyst Jira integration guide
- Check our Jira & IFS Assyst pages
- Payment model
- Paid via Vendor
- License type
- Commercial