LogMeIn Rescue

for Jira Cloud
4 installs
  • Supported
  • Jira Service Management
  • Jira
Free app
Cloud

Remote Support tool for PCs, Macs and Mobile Devices

Reduce Context Switching for faster support.

1. Create Rescue sessions and generate pins right from your Jira ticket

2. Rescue language syncs with Jira language settings for localized support

Streamline processes and collaboration.

1. Open the Rescue console with one click for full functionality

2. Chat logs in Rescue sync with the Jira ticket after closing a session for single source of truth

Centralise Data and Maintain Compliance.

1. Once a session is closed, details are automatically added to the Jira ticket

2. This applies whether the session was closed in Jira or in Rescue

More details

  • Remote IT support and communication software
  • Provides Authentication and Authorization to users
  • Localization for multiple languages support
  • Tracking of events
  • Report logging of chat and report
  • Remote IT support and communication software
  • Provides Authentication and Authorization to users
  • Localization for multiple languages support
  • Tracking of events
  • Report logging of chat and report

Privacy and security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Resources

Integration Details

LogMeIn Rescue integrates with your Atlassian product. This remote service can:

  • Take Jira administration actions (e.g. create projects and custom fields, view workflows, manage issue link types).
  • View user information in Jira that the user has access to, including usernames, email addresses, and avatars.
  • Read Jira project and issue data, search for issues, and objects associated with issues like attachments and worklogs.
  • Read and write to app storage service