Free app
OVERALL RATINGS
INSTALLS
14
SUPPORT
- Partner Supported
Key highlights of the appRemote Support tool for PCs, Macs and Mobile Devices
Reduce Context Switching for faster support.
1. Create Rescue sessions and generate pins right from your Jira ticket
2. Rescue language syncs with Jira language settings for localized support
Streamline processes and collaboration.
1. Open the Rescue console with one click for full functionality
2. Chat logs in Rescue sync with the Jira ticket after closing a session for single source of truth
Centralise Data and Maintain Compliance.
1. Once a session is closed, details are automatically added to the Jira ticket
2. This applies whether the session was closed in Jira or in Rescue
More details
- Remote IT support and communication software
- Provides Authentication and Authorization to users
- Localization for multiple languages support
- Tracking of events
- Report logging of chat and report
- Remote IT support and communication software
- Provides Authentication and Authorization to users
- Localization for multiple languages support
- Tracking of events
- Report logging of chat and report
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Integration permissions
LogMeIn Rescue integrates with your Atlassian product
Version information
Version 4.0.0•for Jira Cloud
- Release date
- Dec 13th 2024
- Summary
- Required scopes changed
- Details
Required scopes changed:
- Added: read:me
- Payment model
- Free
- License type
- Commercial - no charge