Modify My Request

Very helpful app! I wanted to ask whether it would be possible to consider adding a feature that allows editing the button text for the modification action in the customer portal. It would greatly help us tailor the portal to our users’ needs.

This only allows the customer to edit the summary and/or description fields

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  Nemetschek Bulgaria

  Thanks for your feedback! Since the app is still new, your input is really helpful.

  Indeed, the supported fields weren’t clearly listed in the Marketplace listing - only in the documentation. We’ve now added a direct link to make this easier to find.

  When we launched the app we started with support for only Summary and Description, as these are the two fields most frequently requested for editing in customer portals. We chose to start small and focus on the most common use case - but the app has already evolved based on user feedback.

  Currently, more fields are supported: customers can edit any text, number, or radio button field (incl. custom ones), if configured by the JSM admin. Support for Priority is coming soon as well! You can check the supported fields here.

  If you have a specific use case or ideas, we’d love to hear more - feel free to open a support ticket so we can discuss and help.

  And if this changes your impression, we’d be truly grateful if you consider updating your review. It makes a big difference at this early stage.

  Thanks,

  The Nemetschek Bulgaria Team

This app is straightforward and super easy to use! It lets our customers edit their requests in the portal after they've submitted them. Highly recommend it! Excited to see more fields we can edit in the future.