Setyl - ITAM IT Asset Management Software Integration

by Setyl
for Jira Cloud
11 installs
  • Supported
  • Jira Service Management
Free app

Link your Jira issues to relevant IT assets, software applications and people managed within Setyl’s ITAM platform

Link Setyl records to Jira issues

Add context to your Jira issues by linking Setyl records (assets, people, software applications and more) to incoming requests managed through Jira.

Keep a log of Jira issues in Setyl

View and keep an audit trail of Jira issues and their linked records inside your Setyl account — ensuring all asset and application lifecycle information is accessible in one centralized asset management solution.

Gain full visibility over your IT in one place

Thanks to integrations with your IT, Account, HR and more systems, Setyl acts as your centralized source of truth, giving you full visibility and control over your IT assets, licenses, usage and spend in one place.

More details

Setyl is a cloud-based IT asset and license management platform, which seamlessly integrates into your existing IT landscape.

The platform gives you full visibility and control over your IT, allowing you to:

  • Streamline your IT operations
  • Eliminate wasted IT spend
  • Safeguard against compliance and audit risks

With its intuitive interface and low learning curve, Setyl offers a user-friendly experience and facilitates collaboration across your organization.

This app is free but requires a paid Setyl account to connect to.

Privacy and security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy


Integration Details

Setyl - ITAM IT Asset Management Software Integration integrates with your Atlassian product. This remote service can:

  • View user information in Jira that the user has access to, including usernames, email addresses, and avatars.
  • Read Jira project and issue data, search for issues, and objects associated with issues like attachments and worklogs.
  • Read customer request data, including approvals, attachments, comments, request participants, and status/transitions.Read service desk and request types, including searching for request types and reading request type fields, properties and groups.
  • Read and write to app storage service