- Supported
- Jira Service Management
- Jira
Expand the GeoData for Jira app with JSM features, and enhance productivity by integration GPS position into customer requests
Indicate the Location of the Incident or Request
Adding the Location Custom Field to Request Types allows users to enhance the issue with the Address value, indicating the location of the problem or request.
See the Incidents on one Map
This solution empowers users to showcase GeoData Location custom fields directly on the customer portal, enhancing the capability to incorporate geographical information into their service requests.
See the Details of Your Incident
GeoData for Jira Service Management Cloud serves as an add-on application to GeoData for Jira Cloud, facilitating seamless integration with Jira Service Management Cloud.
More details
GeoData for Jira Service Management Cloud serves as an add-on application to GeoData for Jira Cloud, facilitating seamless integration with Jira Service Management Cloud.
This solution empowers users to showcase GeoData Location custom fields directly on the customer portal, enhancing the capability to incorporate geographical information into their service requests.
Privacy and security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policyResources
Integration Details
GeoData for Jira Service Management Cloud integrates with your Atlassian product. This remote service can:
- Read Jira project and issue data, search for issues, and objects associated with issues like attachments and worklogs.
- Read customer request data, including approvals, attachments, comments, request participants, and status/transitions.Read service desk and request types, including searching for request types and reading request type fields, properties and groups.
- Read and write to app storage service
- Create and edit issues in Jira, post comments as the user, create worklogs, and delete issues.
Gallery
Adding the Location Custom Field to Request Types allows users to enhance the issue with the Address value, indicating the location of the problem or request.