OVERALL RATINGS
INSTALLS
1
SUPPORT
- Partner Supported
Key highlights of the appEffortlessly integrate custom support templates into Jira Service Management (JSM) and elevate your support experience today
Craft Tailored Solutions
Tailor-made templates using markdown, markdown links, flowcharts, video links, iframes, or HTML. Simplify support processes effortlessly.
Effortless Template Management
Effortlessly manage customer display templates for each project from the admin panel. Add, remove, and customize with ease. Streamline support processes.
Versatile Template Integration
Create templates for help center, portal, request creation, view requests, approvals, profile, or my requests pages. Insert templates seamlessly into header, subtitle, or footer. Customize your support experience.
More details
🌟 Elevate Your Support Experience with SmartGuide 🌟
Tired of one-size-fits-all support solutions? Say hello to SmartGuide, the ultimate plugin for Jira Service Management that empowers you to craft personalized support experiences like never before!
✨ Tailor-Made Templates: Create custom templates for every aspect of your support journey, from the help center to request creation and beyond. With SmartGuide's intuitive interface, unleash your creativity and design templates that perfectly match your brand and meet your customers' needs.
🔧 Effortless Management: Say goodbye to the headache of complex template management. With SmartGuide, you can conveniently add, remove, and customize templates for each project directly from the admin panel. Take control of your support workflows with ease and efficiency.
🚀 Seamless Integration: Insert your custom templates seamlessly into the header, subheader, or footer of your support pages, ensuring a cohesive and intuitive user experience.
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Integration permissions
Banners & Content (HTML, MDX, Mermaid) for JSM, Help & ITSM integrates with your Atlassian product
Version information
Version 2.8.0•for Jira Cloud
- Release date
- Nov 6th 2024
- Summary
- Minor version update
- Details
- Minor version update
- Payment model
- Paid via Atlassian
- License type
- Commercial