Skip to:

Templates for Jira Service Management (JSM)

works with Jira Cloud

OVERALL RATINGS

SUPPORT

  • Partner Supported

Showing details for Cloud

Key highlights of the appEffortlessly integrate custom support templates into Jira Service Management (JSM) and elevate your support experience today

YouTube's thumbnail image for the video.

Craft Tailored Solutions

Tailor-made templates using markdown, markdown links, flowcharts, video links, iframes, or HTML. Simplify support processes effortlessly.

Effortless Template Management

Effortlessly manage customer display templates for each project from the admin panel. Add, remove, and customize with ease. Streamline support processes.

Versatile Template Integration

Create templates for help center, portal, request creation, view requests, approvals, profile, or my requests pages. Insert templates seamlessly into header, subtitle, or footer. Customize your support experience.

More details

🌟 Elevate Your Support Experience with SmartGuide 🌟

Tired of one-size-fits-all support solutions? Say hello to SmartGuide, the ultimate plugin for Jira Service Management that empowers you to craft personalized support experiences like never before!

✨ Tailor-Made Templates: Create custom templates for every aspect of your support journey, from the help center to request creation and beyond. With SmartGuide's intuitive interface, unleash your creativity and design templates that perfectly match your brand and meet your customers' needs.

πŸ”§ Effortless Management: Say goodbye to the headache of complex template management. With SmartGuide, you can conveniently add, remove, and customize templates for each project directly from the admin panel. Take control of your support workflows with ease and efficiency.

πŸš€ Seamless Integration: Insert your custom templates seamlessly into the header, subheader, or footer of your support pages, ensuring a cohesive and intuitive user experience.

Resources

  • App documentation

    Comprehensive set of documentation from the partner on how this app works

  • EULA

    Get the End User License Agreement for this app

Privacy and Security

Privacy policy

  • Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

    Partner privacy policy

Security program

  • This app is not part of the Marketplace Bug Bounty program.

Integration permissions

  • Templates for Jira Service Management (JSM) integrates with your Atlassian product

Version information

Version 2.8.0β€’for Jira Cloud

Release date

Nov 6th 2024

Summary

Minor version update

Details

Minor version update

Payment model

Paid via Atlassian

License type

Commercial

Learn and explore

  • What’s Marketplace
  • App installation
  • About Atlassian
  • Atlassian resources
  • Search and ranking
  • Atlassian events
  • Atlassian foundation

Follow