Easy bi-directional Cherwell integration for Jira

  • Supported
  • Jira Service Management
  • Jira

Integrate Jira Cherwell fast, transfer and sync data in minutes

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User-friendly, yet powerful interface

Our newest version of ZigiOps focuses on flawless user experience and enables you to install, modify and set up your integrations within a few clicks.

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Easy to configure integrations

ZigiOps has ready to use integration templates, yet it is flexible enough and gives you the ability to seamlessly create your own integrations, define various parameters and build many workflows, tailored per your needs.

Advanced Field Mapping functionality

Conditional field mapping for a no-code, easy setting of complex data relationships and system dependencies. Connect ITSM, ITOM, DevOps, and APM to improve communication and issue resolutions between your teams.

More details

If manual work uses up an important part of your teams’ resources, it’s time to rethink your approach to data management. Automating the data flow between Cherwell and Jira will help you improve teamwork and resolve issues swiftly, keeping both your customers and employees happy.

With ZigiOps’ customizable templates, you can set up a data integration between Jira and Cherwell in a few clicks. Connect the apps you’re using to eliminate manual work, reduce the risk of errors, and help your teams work better together.

Use Case:

The service desk receives a new incident in Cherwell. They investigate the issue and find out that the problem is the result of a software bug, and they need to forward it to the development team. This is automatically done by ZigiOps in real-time.

ZigiOps logs a new issue in Jira Software and syncs it with Cherwell. As a result, issues are resolved faster and cross-team collaboration is dramatically increased.

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