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Key highlights of the appIntegrate Jira Cherwell fast, transfer and sync data in minutes
ZigiOps UI Dashboard
ZigiOps’ dashboard gives instant insight into Cherwell–Jira integration performance, active workflows, and data synchronization status, all from a single screen.
ZigiOps Pre-built integration templates
Start fast with ZigiOps’ prebuilt integration templates, then customize parameters and workflows to design integrations that fit your exact processes.
Advanced Field Mapping functionality
ZigiOps advanced conditional field mapping enables no-code Jira–Cherwell integrations, letting teams model complex data relationships and dependencies to improve collaboration and accelerate issue resolution.
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More details
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Automating the data flow between Cherwell and Jira will help you improve teamwork and resolve issues swiftly, keeping both your customers and employees happy.
With ZigiOps’ customizable templates, you can set up a data integration between Jira and Cherwell in a few clicks. Connect the apps you’re using to eliminate manual work, reduce the risk of errors, and help your teams work better together.
Use Case:
The service desk receives a new incident in Cherwell. They investigate the issue and find out that the problem is the result of a software bug, and they need to forward it to the development team. This is automatically done by ZigiOps in real-time.
ZigiOps logs a new issue in Jira Software and syncs it with Cherwell. As a result, issues are resolved faster and cross-team collaboration is dramatically increased.
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- Read our blog
- Check our Jira and Cherwell integration pages
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Version information
Version 1.4•for Jira Cloud, Jira Product Discovery Cloud
- Release date
- May 6th 2024
- Summary
- Fast and secure Jira Cherwell bi-directional integration
- Details
ZigiOps enables seamless integration between Cherwell and Jira Software, helping service desk and development teams stay aligned through automated, bi-directional data synchronization.
Supported Data Types in the ZigiOps Jira Cherwell integration
- Incidents
- Change Requests
- Issues and Stories
- Custom records
Key Benefits for Cherwell and Jira Users
- Bi-directional synchronization between Cherwell and Jira
- Automatic status updates that simplify tracking and follow-ups
- Improved collaboration between service desk and DevOps teams
- Instant visibility into bug fixes and issue resolution progress
- Reduced manual work through automated data exchange
With ZigiOps, updates made in either system are reflected in real time, ensuring all teams work with accurate, up-to-date information. This results in faster issue resolution, clearer communication, and smoother collaboration across ITSM and development workflows.
- Payment model
- Paid via Vendor
- License type
- Commercial