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Key highlights of the appIntegrate Jira Cherwell fast, transfer and sync data in minutes
User-friendly, yet powerful interface
Our newest version of ZigiOps focuses on flawless user experience and enables you to install, modify and set up your integrations within a few clicks.
Easy to configure integrations
ZigiOps has ready to use integration templates, yet it is flexible enough and gives you the ability to seamlessly create your own integrations, define various parameters and build many workflows, tailored per your needs.
Advanced Field Mapping functionality
Conditional field mapping for a no-code, easy setting of complex data relationships and system dependencies. Connect ITSM, ITOM, DevOps, and APM to improve communication and issue resolutions between your teams.
More details
If manual work uses up an important part of your teams’ resources, it’s time to rethink your approach to data management. Automating the data flow between Cherwell and Jira will help you improve teamwork and resolve issues swiftly, keeping both your customers and employees happy.
With ZigiOps’ customizable templates, you can set up a data integration between Jira and Cherwell in a few clicks. Connect the apps you’re using to eliminate manual work, reduce the risk of errors, and help your teams work better together.
Use Case:
The service desk receives a new incident in Cherwell. They investigate the issue and find out that the problem is the result of a software bug, and they need to forward it to the development team. This is automatically done by ZigiOps in real-time.
ZigiOps logs a new issue in Jira Software and syncs it with Cherwell. As a result, issues are resolved faster and cross-team collaboration is dramatically increased.
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policy
Security program
This app is not part of the Marketplace Bug Bounty program.
Version information
Version 1.4•for Jira Cloud, Jira Product Discovery Cloud
Release date
May 6th 2024
Summary
Fast and secure Jira Cherwell bi-directional integration
Details
Supported Data types:
- Incidents
- Change Requests
- Issues
- Stories
- Custom Records
Benefits for Cherwell and Jira users:
- Improved communication with the service desk team
- Automatic status updates and simplified follow-ups
- Effortless bi-directional synchronization with Cherwell
- Improved communication with DevOps
- Automatic status updates, which make follow-ups easier
- Instant visibility into the status of each bug fix
Payment model
Paid via Vendor
License type
Commercial