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Key highlights of the appZigiOps supports integrations for all Jira versions. Integrate Jira with Salesforce - sync issues, tasks, cases and more
ZigiOps Dashboard
The ZigiOps dashboard gives teams a clear operational view of integrations, showing workflow activity, processed records, and system health to manage data flows with confidence.
ZigiOps Jira Salesforce pre-defined templates
ZigiOps offers ready-made templates while giving you the flexibility to design custom Jira–Salesforce integrations, configure parameters, and build workflows that match your exact requirements.
No-code bidirectional Jira Salesforce integration
ZigiOps Jira Salesforce integration template is easy to load and put into use. It’s customizable, making it fit to every integration use case scenario.
Supporting media
More details
📆 Book a demo | ✅ Free Trial | 💻 Demos/Tutorials
ZigiOpsprovides a robust, bi-directional integration between Jira Software and Salesforce, enabling seamless, real-time data synchronization across customer support, sales, and development teams. The integration is fully no-code and designed to support enterprise-scale use cases without limitations & supports all Jira and Salesforce fields, including cases, attachments, comments, and custom fields, ensuring complete data context is preserved across systems.
Use Case
When a case is created in Salesforce, ZigiOps automatically retrieves it and creates a related issue in Jira. Updates, comments, attachments, and status changes are synchronized in both directions in real time. The same logic applies to Jira Tasks, Subtasks, Stories, Bugs, and Epics, ensuring continuous alignment between CRM, support, and development teams throughout the issue lifecycle.
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Version information
Version 1.2•for Jira Cloud, Jira Product Discovery Cloud
- Release date
- Apr 23rd 2024
- Summary
- Bi-directional Jira Salesforce integration in minutes
- Details
ZigiOps connects Jira and Salesforce by synchronizing a broad set of records from both platforms. On the Jira side, this includes Issues, Tasks, Subtasks, Stories, Bugs, Epics, and related work items. From Salesforce, all Case types are supported. The integration also transfers comments, file attachments, lifecycle-related attributes, and custom fields, ensuring every record keeps its full business context across systems.
Value for Jira and Salesforce Teams
Data moves automatically between Jira and Salesforce, removing manual updates and reducing inconsistencies. Supporting information such as comments and attachments follows each record throughout its lifecycle, helping teams collaborate faster, respond more accurately, and maintain a single, reliable view of work across both platforms.
- Check more details for our latest release here.
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- Payment model
- Paid via Vendor
- License type
- Commercial