OVERALL RATINGS
SUPPORT
- Unsupported
Key highlights of the appDeploy Generative AI With Your Own Business Data to Respond to Support Requests Instantly
Custom Data Source Training
Train Praecipio Intelligence on a variety of unstructured data to have it answer questions correctly using Generative AI: Word/Excel/Powerpoint, Sharepoint, webpages, PDFs, as well as Atlassian data and more.
Support Internal and External Customers
Give your JSM request portal the power of AI. See it respond in near real-time with accurate answers and information. Make your portal accessible to external customers for AI-powered product or service support.
Control when and how it responds
Allow Praecipio Intelligence to respond immediately to customer requests, or provide them to an agent for review before delivery.
More details
If your service team is struggling to keep up with ticket volumes, Praecipio Intelligence for JSM can help them find the answers they need and respond to tickets much more quickly.
- When a customer makes a request in JSM, Praecipio Intelligence queries business data you train it with to find answers and respond using generative AI.
- All of this happens via JSM’s support portal, without the need for an additional front-end integration like Slack.
- Train your own Praecipio Intelligence AI with unstructured business data, like Word docs, Sharepoint, PDFs, Confluence pages, and more.
This solution is not directly sold on the Marketplace. Reach out to Praecipio to discuss your implementation.
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Version information
Version 1.0.0•for Jira Cloud
- Release date
- Jun 25th 2024
- Summary
- An AI-Enhanced Service Agent Trained to Answer From Your Business Data
- Payment model
- Paid via Vendor
- License type
- Commercial