Public Issues for Jira

for Jira Cloud
8 installs
  • Supported
  • Jira
Cloud

Simple and secure ticket sharing

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Simple and secure ticket sharing

Generate public links in one click and share them with your stakeholders, customers and community. No need to invite them to your Jira project and pay for additional licenses.

Real-time project updates

Take your stakeholder communication to the next level with real-time updates.

Stay on top of customer feedback with comments

Avoid using multiple channels, with public comments reflecting on the original Jira ticket immediately.

More details

Public issues for Jira is the app that allows you to share tickets directly from your project without inviting more members to your Jira workspace.

With Piblic issues for Jira, you can

  • Generate individual public links to your Jira tickets in one click.
  • Share these links with your customers, external or internal stakeholders, and community.
  • Receive comments from the logged-in users directly in the ticket.
  • Revoke access to the ticket at any time by removing the link from the original ticket.

What users will see when using a public link:

  • Ticket description.
  • Attachments
  • Status.
  • Labels.
  • Create and update dates.
  • Any comments left using Public issues for Jira.

What users will not see?

  • Ticket creators, assignee details.
  • Any existing comments added to a ticket through Jira (not through public links)
  • Details of the Jira project, including name, and members.
  • Any other tickets in the project unless they use public links generated for them.

Privacy and security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Resources

Integration Details

Public Issues for Jira integrates with your Atlassian product. This remote service can:

  • Take Jira administration actions (e.g. create projects and custom fields, view workflows, manage issue link types).
  • View user information in Jira that the user has access to, including usernames, email addresses, and avatars.
  • Read Jira project and issue data, search for issues, and objects associated with issues like attachments and worklogs.
  • Read and write to app storage service