Mail Handler for Jira, Service Desk, Service Management

for Jira Cloud
16 installs
  • Supported
  • Jira Service Management
  • Jira
Free app
Cloud

Support can do all setup for you (free). Create ticket from email, email to ticket, or create issue by email

Support can set everything up for you for free. Just email & ask (hello@programmerhat.com). Or schedule something on the calender (Calendly).

Setup IMAP server, configure which folder to read unread emails, configure which project and issue type to create new issues/tickets in.

This app automatically creates a new issue from unread emails in the mail server and folder you want to read from.

Privacy and security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Resources

Integration Details

Mail Handler for Jira, Service Desk, Service Management integrates with your Atlassian product. This remote service can:

  • Take Jira administration actions (e.g. create projects and custom fields, view workflows, manage issue link types).
  • Read Jira project and issue data, search for issues, and objects associated with issues like attachments and worklogs.
  • Read and write to app storage service
  • Create and edit issues in Jira, post comments as the user, create worklogs, and delete issues.