Salesforce (CRM) Importer for JSM Assets

by Pio
for Jira Cloud
12 installs
  • Supported
  • Jira Service Management

Import Accounts, Contacts, Leads, Opportunities, Campaigns, Partners and more from Salesforce (CRM) into your JSM Assets

Sync your Salesforce CRM with JSM Assets

Power up Atlassian’s Jira Service Management (JSM) by enabling additional use cases and cover ESM.

- Finding customers and contact details

- Getting the customer relationship status

- Control campaign status

And more…

Context for a better Customer Service Management

Boost your customer experience by letting your Team instantly know

- Who the customer is

- Location of the customer

- How important is the customer

- Who they can contact

- Upcoming sales opportunities

- Revenue impact

Hosted on Atlassian Forge Platform

Runs on the Forge Platform which provides:

- Serverless Computing Platform

- Rest API Interfaces

- Secure Hosted Storage

- Scheduling Capability

- Audit and Debug Logging

More details

Salesforce (CRM) Importer for JSM Assets is a quick and effective solution for introducing new JSM use cases and covering Enterprise Service Management (ESM) for your organization. It is built on top of Atlassian's Forge platform which provides the foundation for enterprise-grade security, scalability, availability, performance and enables a well-architected solution.

With the help of Salesforce (CRM) Importer for JSM Assets, you can create Accounts, Contacts, Leads, Opportunities, Campaigns, Partners and more from your Salesforce in less than 5 minutes.

Prerequisite: An active subscription is required for JSM Cloud Premium or Enterprise Plan.

Important Features:

  • Connect Salesforce (CRM) and JSM Assets
  • Automated Sync (Hourly and Daily Schedule)
  • Selectable data types
  • Scalability (i.e. 10000+ records)
  • Test Import
  • Notify Me
  • Check Import Status
  • Logs and Audit Logs
  • Hosted on Atlassian’s Forge
  • Data Residency



This app offers additional security, reliability, and support through:

  • Cloud security participation
  • Reliability checks
  • 24hr support response time
  • and more.

Privacy and security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy


Integration Details

Salesforce (CRM) Importer for JSM Assets integrates with your Atlassian product. This remote service can:

  • Read and write to app storage service

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