OVERALL RATINGS
INSTALLS
2
SUPPORT
- Partner Supported
Key highlights of the appGet an AI Customer Service Agent in Zendesk from your Confluence wiki in 5 minutes
Automatic replies or drafts
Ready for your team to action, or handled completely end to end. You decide what your AI teammate should reply to.
Train on your Confluence, Zendesk, Jira and more
Your AI teammate can learn from your past ticket history, and sync with your Confluence so it can have the most up to date information to handle anything.
Complete control over what it does, and how
Simply chat with your AI agent to explain what it should so. Tell it what kind of tickets it should respond to directly, which to draft for, or which to ignore, create Jira issues, or a simple link to a Confluence page.
More details
Imagine a ✨ Zendesk AI teammate ✨ that can answer any tier-1 support question based on your Confluence wiki.
- AI that can answer any question, connected to all your apps
- 5 minute set up - simply chat with eesel to connect and configure
- Integrate with your Zendesk as a copilot or support agent, learning from past tickets, macros, and more
- Integrate with your Slack, Teams and many more!
- Private by design
- EU data residency supported
- No data used to train models
👋 Say goodbye to searching through a messy company wiki. eesel AI got you covered, and it'll take 5 minutes to set up.
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
Privacy and Security
Privacy and security questionnaire has not been filled by the partner
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Integration permissions
Zendesk AI Agent for Confluence integrates with your Atlassian app
Version information
Version 2.4.0•for Confluence Cloud
- Release date
- Sep 25th 2024
- Summary
- Minor version update
- Details
Minor version update
- Payment model
- Paid via Atlassian
- License type
- Commercial