Email This Issue for Jira

by Programmer Hat
for Jira Cloud
50 installs
  • Supported
  • Jira Service Management
  • Jira
Free app
Cloud

Support can set everything up for you for free. Just email & ask. Email issues to anybody, including external users

Oauth integration with Microsoft Exchange Online.

Reads unread emails from mailboxes in your Microsoft Exchange online, and sends "ticket created" email notifications to users once their email has been converted into a ticket.

Support for users not part of your Jira instance

Users don't need a seat in your Jira instance to add comments to issues. Email replies to the "new ticket" email notification are added as comments.

Multiple mail handlers to handle multiple mailbox

Create a handler for each mailbox so that each mailbox will create tickets for different projects and issue types.

More details

Support can set everything up for you for free. Just email & ask (hello@programmerhat.com, My Calendar (calendly.com)).

We can copy over mail server settings and test it for you. Or build features that you think are missing.

Besides that, we offer hands-on support (free) -- live screensharing, etc. We are also eager and looking to improve from feedback + feature requests.

This adds a issue action to every issue called "Email This Issue". Clicking on this issue action brings up a popup where you can write down the emails you want to email this issue's details to.

The default JIRA "share" action doesn't allow you to share issue with non-members. What if you want to share issue, without having to purchase additional licenses for people who you'd like to share the issue with?

Now, you can easily use this app to share issues with anybody who has an issue, without needing to purchase additional JIRA seats!

Privacy and security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Resources

Integration Details

Email This Issue for Jira integrates with your Atlassian product. This remote service can:

  • Take Jira administration actions (e.g. create projects and custom fields, view workflows, manage issue link types).
  • View user information in Jira that the user has access to, including usernames, email addresses, and avatars.
  • Read Jira project and issue data, search for issues, and objects associated with issues like attachments and worklogs.
  • Read and write to app storage service