- Supported
- Jira Service Management
- Jira Software
ZigiOps supports integrations for all Jira versions. Integrate Jira with Freshservice instantly and secure. No additional coding
User-friendly, yet powerful interface
Install, modify and set up your Jira Freshservice integration within a few clicks with the newest version of ZigiOps. Test the flawless user experience that the platform offers. Schedule a demo and Start your FREE TRIAL.
Easy to set Freshservice Jira integrations
ZigiOps has out-of-the-box integration templates, that you can immediately use or easily customize them per your needs. Automate repetitive tasks and improve cross-team collaboration.
No-code integrations ready in minutes
When integrating Freshservice and Jira with ZigiOps you can go beyond the top information layer and capture complex data relationships and system dependencies for full transparency.
More details
ZigiOps integration supports:
- ALL Jira fields- including attachments, comments and custom fields
- ALL Freshservice tickets and fields- Unlimited number of users
- No limitations on number of transferred entities or syncs
- Complex use cases with configurable logic
- Completely no-code integrations
- High degree of control over data filtering and mapping
- Bi-directional integration
Benefits:
- Allows seamless end-to-end data flow
- Synchronizes records between the two systems in real time
- Simplifies complex workflows
- Improves teamwork and collaboration
Use case:
Freshservce’s team receives a newly created incident. It was best to transfer it to the DevOps team on Jira’s side for further root cause analysis and remediation. The Freshservice incident is logged as a ticket in Jira. When the DevOps team resolves it, ZigiOps automatically sends real-time updates to the IT help desk team.
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