Supported data types:
- Jira Issues, Tasks, Subtasks, Stories, Bugs, Epics, etc.
- Freshservice tickets and all available fields
- Comments
- Attachments
- Lifecycle fields
- Custom fields
Benefits for Freshservice and Jira users:
- Seamless data integrations between Freshservice and Jira
- Out-of-the-box Freshservice Jira integration templates you can set up, customize and deploy in minutes
- Conditional field mapping and global schema for automated relations between data from all sources
- Flexible, fully automated workflows, featuring chained and dependent actions
- Advanced retry mechanism with a user-configurable logic
- 100% secure integrations of Freshservice and Jira and your whole software ecosystem