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Key highlights of the appStop copy-pasting between Freshservice and Jira. Two-way sync, no code, no limits
User-friendly and powerful Dashboard interface
ZigiOps Dahsboard contains all the necessary data and metrics for the Jira Freshservice integration.
Easy to set Freshservice Jira integrations
ZigiOps has out-of-the-box integration templates, that you can immediately use or easily customize them per your needs. Automate repetitive tasks and improve cross-team collaboration.
No-code integrations ready in minutes with ZigiOps
When integrating Freshservice and Jira with ZigiOps you can go beyond the top information layer and capture complex data relationships and system dependencies for full transparency.
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A Freshservice incident hits. ZigiOps instantly creates a Jira ticket with every detail — status, priority, comments, attachments, and custom fields included. As your dev team works the issue, every update syncs back automatically. The requester stays informed. The SLA stays intact. No one copy-pastes anything.
That's two-way sync that actually works both ways. What crosses the boundary:
- All Jira fields: issues, tasks, bugs, epics, subtasks, comments, attachments, and custom fields
- All Freshservice ticket types and fields — every one of them
- Unlimited users, unlimited syncs — no extra cost as you scale
- Complex logic with conditional triggers and configurable field mapping
- 100% no-code — if you can click, you can integrate
Other tools nickel-and-dime you per entity, per sync, per user. ZigiOps doesn't. One plan, no hidden ceilings, no surprises on your invoice.
- Read our blog
- Check out our Jira integration & Freshservice integration pages
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Version information
Version 1.2•for Jira Cloud, Jira Product Discovery Cloud
- Release date
- Feb 7th 2024
- Summary
- Freshservice integration for Jira (no-code, two-way sync)
- Details
Your IT team lives in Freshservice. Your dev team lives in Jira. ZigiOps makes sure neither has to leave their tool to stay in sync. Two-way, real-time data exchange between Freshservice and Jira — automatic, secure, and 100% no-code.
What syncs both ways:- Jira issues, tasks, stories, bugs, epics, and subtasks
- All Freshservice ticket types with every available field
- Comments, attachments, custom fields, and full lifecycle status
Why teams choose ZigiOps:
- Deploy a prebuilt template in minutes — customize it without writing a single line of code
- Conditional field mapping and unified schema for complex data relationships
- Fully automated workflows with chained and dependent actions
- Advanced retry logic so nothing gets lost when systems hiccup
- ISO 27001 certified — no data stored
No manual updates. No context lost between teams. No ceiling on users or syncs.
- Payment model
- Paid via Vendor
- License type
- Commercial