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Key highlights of the appZigiOps supports integrations for all Jira versions. Integrate Jira with Freshservice instantly and secure. No additional coding
User-friendly and powerful Dashboard interface
ZigiOps Dahsboard contains all the necessary data and metrics for the Jira Freshservice integration.
Easy to set Freshservice Jira integrations
ZigiOps has out-of-the-box integration templates, that you can immediately use or easily customize them per your needs. Automate repetitive tasks and improve cross-team collaboration.
No-code integrations ready in minutes with ZigiOps
When integrating Freshservice and Jira with ZigiOps you can go beyond the top information layer and capture complex data relationships and system dependencies for full transparency.
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ZigiOps integration supports:
- ALL Jira fields: attachments, comments, custom fields, ect.
- ALL Freshservice tickets and fields
- Unlimited number of users
- No limitations on number of transferred entities or syncs
- Complex use cases with configurable logic
- Completely no-code integrations
- High degree of control over data filtering and mapping
- Bi-directional integration
Benefits: Enables seamless real-time data synchronization, streamlines workflows, and enhances collaboration between teams.
New incident is created in Freshservice. ZigiOps automatically logs it as a Jira ticket, transferring all relevant details. As the DevOps team works on the issue, real-time updates, comments, and status changes sync back to Freshservice.
Thisbi-directional integration eliminates manual work, keeps teams aligned, and accelerates incident resolution - improving efficiency.
- Read our blog
- Check out our Jira integration & Freshservice integration pages
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Version information
Version 1.2•for Jira Cloud, Jira Product Discovery Cloud
- Release date
- Feb 7th 2024
- Summary
- Freshservice bi-directional integration for Jira
- Details
ZigiOps provides a secure, bi-directional Jira Freshservice integration, enabling ITSM & development teams to exchange data automatically in real time.
Supported Data Types
- Jira Issues, Tasks, Stories, Bugs, Epics, Subtasks
- Freshservice tickets with all available fields
- Comments, attachments, lifecycle, custom fields
Key Benefits for the Jira Freshservice users
- Seamless Jira–Freshservice data synchronization
- Prebuilt integration templates that can be deployed and customized in minutes
- Conditional field mapping and a unified schema for relating data across systems
- Fully automated workflows with chained and dependent actions
- Advanced retry logic with user-defined rules for reliable execution
- Secure data exchange across Jira, Freshservice, and the wider software ecosystem
ZigiOps eliminates manual updates, simplifies complex workflows, and improves collaboration.
- Payment model
- Paid via Vendor
- License type
- Commercial