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Key highlights of the appZigiOps supports integrations for all Jira versions. Integrate Jira with Freshservice instantly and secure. No additional coding
User-friendly, yet powerful interface
Install, modify and set up your Jira Freshservice integration within a few clicks with the newest version of ZigiOps. Test the flawless user experience that the platform offers. Schedule a demo and Start your FREE TRIAL.
Easy to set Freshservice Jira integrations
ZigiOps has out-of-the-box integration templates, that you can immediately use or easily customize them per your needs. Automate repetitive tasks and improve cross-team collaboration.
No-code integrations ready in minutes
When integrating Freshservice and Jira with ZigiOps you can go beyond the top information layer and capture complex data relationships and system dependencies for full transparency.
More details
ZigiOps integration supports:
- ALL Jira fields- including attachments, comments and custom fields
- ALL Freshservice tickets and fields- Unlimited number of users
- No limitations on number of transferred entities or syncs
- Complex use cases with configurable logic
- Completely no-code integrations
- High degree of control over data filtering and mapping
- Bi-directional integration
Benefits:
- Allows seamless end-to-end data flow
- Synchronizes records between the two systems in real time
- Simplifies complex workflows
- Improves teamwork and collaboration
Use case:
Freshservce’s team receives a newly created incident. It was best to transfer it to the DevOps team on Jira’s side for further root cause analysis and remediation. The Freshservice incident is logged as a ticket in Jira. When the DevOps team resolves it, ZigiOps automatically sends real-time updates to the IT help desk team.
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Version information
Version 1.2•for Jira Cloud, Jira Product Discovery Cloud
- Release date
- Feb 7th 2024
- Summary
- Freshservice bi-directional integration for Jira
- Details
Supported data types:
- Jira Issues, Tasks, Subtasks, Stories, Bugs, Epics, etc.
- Freshservice tickets and all available fields
- Comments
- Attachments
- Lifecycle fields
- Custom fields
Benefits for Freshservice and Jira users:
- Seamless data integrations between Freshservice and Jira
- Out-of-the-box Freshservice Jira integration templates you can set up, customize and deploy in minutes
- Conditional field mapping and global schema for automated relations between data from all sources
- Flexible, fully automated workflows, featuring chained and dependent actions
- Advanced retry mechanism with a user-configurable logic
- 100% secure integrations of Freshservice and Jira and your whole software ecosystem
- Payment model
- Paid via Vendor
- License type
- Commercial