Graphy | ITSM Chart Gadgets, Reports, Dashboards - Jira

by Mindpro
for Jira Cloud
291 installs
  • Supported
  • Jira Service Management
  • Jira
Cloud

Ready-to-use (ITSM & SLA) metrics, custom charts, & rich filters for cross-project teams build interactive Jira and JSM dashboards

Structure your portfolio of ITSM reports in Jira

→ Intuitive setup and configuration with drag and drop gadgets

→ Flexible custom charts to filter and group by (count, sum, and average)

→ Ready-to-use charts and dashboard templates for service management teams

Get the big picture with cross-project dashboards

→ Build cross-project service desk reports with Jira and JSM data

→ Visualize your project data dynamically in Jira native dashboards

→ Use our interactive dashboards to filter and drill down your metrics instantly

ITSM dashboards to align your projects and teams

→ Save, share, and export your reports in a few clicks

→ Gadgets with flexible configuration with multiple customization options

→ Metrics with custom goals allow you to track your KPIs across multiple projects and teams

More details

📑 Help Center | 💬 Support | 🗒️ Book a Demo | ⌨️ Website

Graphy is a flexible ITSM analytics & reporting solution that allows IT, Ops, and Customer Support teams to build interactive cross-project dashboard reports to track their Time to SLAs, Requests, Assets, and more.

➡️ Key Features:

  • Setup - Intuitive drag and drop customization
  • Pre-Built - Charts and Dashboard Templates
  • SLAs - Time to First Response, to Done, to Resolve..
  • Requests - By Organization, Created vs Resolved, Satisfaction..
  • Changes and Incidents - By Status, Priority, Waiting..
  • Custom - Pie, Donut, Bar, Line, Table Charts..
  • Filters - Basic, JQL, and interactive rich filters to explore your data
  • Share - Export or share real-time dashboards (with users, groups..)

🏆 Recognized as "Rising Star" app by Atlassian

☁️ Data Residency available for all regions (🇺🇲 🇩🇪 🇪🇺 🇨🇦 ...)

🔒 Powered by Atlassian's Forge, secure and scalable by design

*️⃣ We're trusted by National Geographic, Block, IBM Humane, Synthesia, and more

Privacy and security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Resources

Integration Details

Graphy | ITSM Chart Gadgets, Reports, Dashboards - Jira integrates with your Atlassian product. This remote service can:

  • Take Jira administration actions (e.g. create projects and custom fields, view workflows, manage issue link types).
  • Read the board configuration, features, properties, related projects, filters, and quick filters.
  • Read boards and backlogs, and their issues. Read related reports and versions.
  • Allow the app to read Object Type Attributes from Assets