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- Partner Supported
Key highlights of the appReady-to-use metrics (ITSM, Assets, SLA), dashboards, and portal reports for IT teams track and monitor cross-project reports
Structure your portfolio of ITSM & ESM reports
→ Intuitive setup and configuration with drag and drop gadgets
→ Flexible custom charts to filter and group by (count, sum, and average)
→ Ready-to-use charts and dashboard templates for ITSM, Support, and ESM teams
Build dashboards with data from Jira, JSM & Assets
→ Build cross-project reports with Jira, JSM, and Assets data
→ Visualize your Service Management data dynamically in Jira native dashboards
→ Fast interactive dashboards to filter and drill down your metrics instantly
Share your dashboards with your Teams or Customers
→ Build cross-project reports to track your work across multiple teams
→ Edit, save, and access your reports in a few clicks
→ Share interactive and personalized dashboards with your customers directly in the JSM portal
More details
📑 Help Center | 💬 Support | ⌨️ Website | 🤝🏻 For Partners
Graphy is a flexible ITSM analytics & reporting solution that allows IT, Ops, and Support teams to build interactive cross-project dashboard reports to track their Time to SLAs, Requests, Assets, and more.
➡️ Key Features:
- Setup - Intuitive drag and drop customization
- Pre-Built - Charts and Dashboard Templates
- ITSM - SLAs, Requests, Satisfaction, Incidents, Changes..
- Assets - Custom Asset gadgets to filter by Object Schema and Type
- Custom - Pie, Donut, Bar, Line, Table Charts..
- Filters - Basic, JQL, and interactive rich filters to explore your data
- Share - Export or share real-time dashboards (with users, groups..)
🏆 Recognized as "Rising Star" app by Atlassian
☁️ Data Residency available for all regions (🇺🇲 🇩🇪 🇪🇺 🇨🇦 ...)
🔒 Powered by Atlassian's Forge, secure and scalable by design
*️⃣ We're trusted by National Geographic, Block, IBM Humane, Synthesia, and more
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Trust center
Access the partner's trust center to review their security, compliance and privacy information for this app.
Check out partner trust centerIntegration permissions
Graphy - ITSM reports (Assets, Requests & SLAs) for JSM integrates with your Atlassian product
Version information
Version 10.8.0•for Jira Cloud
- Release date
- May 5th 2025
- Summary
- 📋 Version 10.8.0 - Changelog
- Details
🚨 Important - Update: To get the app latest version available you need to manually update your app in your Jira Settings > Apps > Manage Apps.
🚀 Release - Improvements, Fixes & More:
- Minor adjustments and bug fixes.
🔥 Coming Next - New charts, metrics, and advanced customizations!
🖥️ Release - Support & Resources:
- Raise a support ticket to get assistance.
- Book a live session with our team.
- Share your use cases or feature suggestions.
- Payment model
- Paid via Atlassian
- License type
- Commercial