Graphy – ITSM Reports & Dashboards (Jira, JSM, Rovo)

by Mindpro

works with Jira Cloud

OVERALL RATINGS
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SUPPORT: Partner Supported
TRUST SIGNALS

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Overview

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Pricing

Privacy & Security

Support

Installation

Key highlights of the appBuild ITSM reports and custom dashboards across Jira and JSM in minutes — powered by Rovo

Custom ITSM Reports for Jira & JSM

→ Pre-built agent and metrics for ITSM (SLA, Requests, Incidents, Change management and more)

→ Flexible Custom Charts (1D, 2D) for Jira, JSM, and Assets

→ Intuitive setup and visualization with drag and drop gadgets

Unified Jira, JSM & Assets Reporting

→ Dynamic and advanced Filtering (Basic & JQL)

→ Filter cross-project data from Jira, JSM, or Assets

→ Customize and visualize your metrics in interactive dashboard reports powered by Rovo

Real-time Reports in Jira & JSM Portal

→ Edit, save, and access your reports in a few clicks

→ Export your data in PDF, CSV, or PNG formats

→ Share interactive and personalized dashboards with your customers directly in the JSM portal

Supporting media

More details

🖥️ Website | Help Center | Get Support | For Partners

Build, customize, and share ITSM reports and dashboards across Jira and JSM. Track SLAs, requests, and assets with real-time analytics—powered by Rovo and built on Atlassian Forge.

✅ Key Features:

Rovo - Out-of-box agent to provide data insights
Setup - Intuitive drag and drop customization
Pre-Built - Charts and Dashboard Templates
ITSM - SLAs, Requests, Satisfaction, Incidents, Changes
Assets - Custom Asset gadgets to filter by Object Schema, Type
Custom - Pie, Donut, Bar, Line, Table Charts
Filters - Basic, JQL, and rich filters to explore your data
Share - Share real-time dashboards (Jira users or in JSM Portal)

🚀 Recognized as "Rising Star" app by Atlassian

🌎 Data Residency available for all regions

🔒 Built with Atlassian Forge, the app runs on Atlassian’s secure cloud infrastructure

*️⃣ We're trusted by National Geographic, Block, IBM Humane, Synthesia, and more

Resources

App documentation
Comprehensive set of documentation from the partner on how this app works
License Agreement
This app is licensed under the Standard Agreement and Mindpro's .

Privacy and Security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Security program

This app is not part of the Marketplace Bug Bounty program.

Trust center

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Access the partner's trust center to review their security, compliance and privacy information for this app.

Check out partner trust center

Integration permissions

Graphy – ITSM Reports & Dashboards (Jira, JSM, Rovo) integrates with your Atlassian app

Version information

Version 10.13.0•for Jira Cloud

Release date: Oct 2nd 2025
Summary: 📋 Version 10.13.0 - Changelog
Details: 🚨 Important - Update: To get the app’s latest version available, you need to manually update your app in your Jira Settings > Apps > Manage Apps.
🚀 Release - Improvements, Fixes & More:
Removed gadgets from native Jira Dashboards as Jira Dashboards will be redesigned by Atlassian.
Other minor adjustments and bug fixes.
🔥 Coming Next - New charts, metrics, and advanced customizations!
🖥️ Release - Support & Resources:
Raise a support ticket to get assistance.
Book a live session with our team.
Share your use cases or feature suggestions.
Payment model: Paid via Atlassian
License type: Commercial