OVERALL RATINGS
INSTALLS
207
SUPPORT
- Partner Supported
TRUST SIGNALS
Key highlights of the appITSM dashboards built for JSM teams — SLA tracking, incident and assets reports & AI insights across Jira & JSM
SLA and ITSM reports purpose-built for JSM
→ Pre-built metrics for SLAs, incidents, changes, and service requests. Drag-and-drop gadgets and dashboard templates get your ITSM reporting running in minutes — no custom scripts needed.
Unified reporting across Jira, JSM, and Assets
→ Filter cross-project data from Jira, JSM, or Assets in one dashboard. Use Basic or JQL filters to segment by team, project, or asset type. Powered by Rovo for AI-driven insights in natural language.
Share live reports with teams and JSM portal
→ Edit, save, and access your reports in a few clicks
→ Export your data in PDF, CSV, or PNG formats
→ Share interactive and personalized dashboards with your customers directly in the JSM portal
Supporting media
More details
🖥️ Website | Help Center | Get Support | For Partners
ITSM teams using JSM struggle to get cross-project visibility on SLAs, incidents, and asset performance. Graphy solves that with purpose-built dashboards that go beyond.
✅ Key Features:
- Rovo - Out-of-the-box agent to provide data insights
- Setup - Intuitive drag-and-drop customization
- Pre-Built - Charts and Dashboard Templates
- ITSM - SLAs, Requests, Satisfaction, Incidents, Changes
- Assets - Custom Asset gadgets to filter by Object Schema, Type
- Custom - Pie, Donut, Bar, Line, Table Charts
- Filters - Basic, JQL, and rich filters to explore your data
- Share - Share real-time dashboards (Jira users or in JSM Portal)
🚀 Recognized as "Rising Star" app by Atlassian
🌎 Data Residency available for all regions
🔒 Built with Atlassian Forge, the app runs on Atlassian’s secure cloud infrastructure
*️⃣ We're trusted by National Geographic, Block, IBM Humane, Synthesia, and more
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
Privacy and Security
Privacy and security questionnaire has been filled by the partner
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Integration permissions
Graphy – ITSM Reports & Dashboards (Jira, JSM, Rovo) integrates with your Atlassian app
Version information
Version 10.16.0•for Jira Cloud
- Release date
- Jul 2nd 2026
- Summary
- Minor version update
- Details
Minor version update
- Payment model
- Paid via Atlassian
- License type
- Commercial