Graphy | ITSM Dashboards & Time to SLA Reports for Jira, JSM

for Jira Cloud
277 installs
  • Supported
  • Jira Service Management
  • Jira
Cloud

Build interactive ITSM dashboard reports with ready-to-use metrics, custom charts & dynamic filters to track all your JSM projects

Streamline your ITSM project reporting

→ Fast configuration and easy customization

→ Pre-built chart gadgets with key metrics for ITSM and Customer Support teams

→ Flexible custom charts with field calculations (Count, sum, and average)

Visualize your project data in a fast and easy way

→ Visualize multi-project data (Jira and JSM) instantly

→ Filter all your dashboard data easily using the Dynamic Search Controller

→ ITSM and Custom Chart gadgets fully compatible with Jira native dashboards

Track multiple issues and goals across projects

→ Save, share or export your reports in a few clicks

→ Gadgets with flexible configuration with multiple customization options

→ Metrics with custom goals allows you to track your KPIs across multiple projects and teams

More details

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Mindpro Graphy is a flexible and intuitive ITSM reporting solution that allows IT, Ops, and Customer Support teams create and share interactive cross-project dashboard reports to track their SLAs, requests, and top priorities.

➡️ Key Features:

  • Ready-to-use dashboard gadgets with essential ITSM metrics to track your SLAs, requests, and more
  • Custom Charts (1D or 2D Pie, Donut, Bar, Line, Table) with field calculations (Count, Sum, Average)
  • Basic, JQL, and Rich filters to search and analyze your data
  • Multi-project setup and fully compatible with Jira and JSM
  • Export in PDF, CSV, and PNG or share live reports with custom permissions (User, Groups, Organization)

✅ Recognized as "Rising Star" app by Atlassian

☁️ Data Residency available for all regions (🇺🇲 🇩🇪 🇪🇺 🇨🇦 ...)

🔒 Powered by Atlassian's Forge, secure and scalable by design

*️⃣ Mindpro is trusted by National Geographic, Humane, Netskope, Synthesia, and more

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Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

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Integration Details

Graphy | ITSM Dashboards & Time to SLA Reports for Jira, JSM integrates with your Atlassian product. This remote service can:

  • View application roles.
  • View audit logs.
  • View system and custom avatars.
  • Read the board configuration, features, properties, related projects, filters, and quick filters.

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