Graphy | ITSM Dashboards & Time to SLA Reports for Jira, JSM

for Jira Cloud
277 installs
  • Supported
  • Jira Service Management
  • Jira

Build interactive ITSM dashboard reports with ready-to-use metrics, custom charts & dynamic filters to track all your JSM projects

Streamline your ITSM project reporting

→ Fast configuration and easy customization

→ Pre-built chart gadgets with key metrics for ITSM and Customer Support teams

→ Flexible custom charts with field calculations (Count, sum, and average)

Visualize your project data in a fast and easy way

→ Visualize multi-project data (Jira and JSM) instantly

→ Filter all your dashboard data easily using the Dynamic Search Controller

→ ITSM and Custom Chart gadgets fully compatible with Jira native dashboards

Track multiple issues and goals across projects

→ Save, share or export your reports in a few clicks

→ Gadgets with flexible configuration with multiple customization options

→ Metrics with custom goals allows you to track your KPIs across multiple projects and teams

More details

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Mindpro Graphy is a flexible and intuitive ITSM reporting solution that allows IT, Ops, and Customer Support teams create and share interactive cross-project dashboard reports to track their SLAs, requests, and top priorities.

➡️ Key Features:

  • Ready-to-use dashboard gadgets with essential ITSM metrics to track your SLAs, requests, and more
  • Custom Charts (1D or 2D Pie, Donut, Bar, Line, Table) with field calculations (Count, Sum, Average)
  • Basic, JQL, and Rich filters to search and analyze your data
  • Multi-project setup and fully compatible with Jira and JSM
  • Export in PDF, CSV, and PNG or share live reports with custom permissions (User, Groups, Organization)

✅ Recognized as "Rising Star" app by Atlassian

☁️ Data Residency available for all regions (🇺🇲 🇩🇪 🇪🇺 🇨🇦 ...)

🔒 Powered by Atlassian's Forge, secure and scalable by design

*️⃣ Mindpro is trusted by National Geographic, Humane, Netskope, Synthesia, and more

Privacy and security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

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Integration Details

Graphy | ITSM Dashboards & Time to SLA Reports for Jira, JSM integrates with your Atlassian product. This remote service can:

  • View application roles.
  • View audit logs.
  • View system and custom avatars.
  • Read the board configuration, features, properties, related projects, filters, and quick filters.

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