- Supported
- Jira Service Management
- Jira
Ready-to-use (ITSM & SLA) metrics, custom charts, & rich filters for cross-project teams build interactive Jira and JSM dashboards
Structure your portfolio of ITSM reports in Jira
→ Intuitive setup and configuration with drag and drop gadgets
→ Flexible custom charts to filter and group by (count, sum, and average)
→ Ready-to-use charts and dashboard templates for service management teams
Get the big picture with cross-project dashboards
→ Build cross-project service desk reports with Jira and JSM data
→ Visualize your project data dynamically in Jira native dashboards
→ Use our interactive dashboards to filter and drill down your metrics instantly
ITSM dashboards to align your projects and teams
→ Save, share, and export your reports in a few clicks
→ Gadgets with flexible configuration with multiple customization options
→ Metrics with custom goals allow you to track your KPIs across multiple projects and teams
More details
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Graphy is a flexible ITSM analytics & reporting solution that allows IT, Ops, and Support teams to build interactive cross-project dashboard reports to track their Time to SLAs, Requests, Assets, and more.
➡️ Key Features:
- Setup - Intuitive drag and drop customization
- Pre-Built - Charts and Dashboard Templates
- ITSM - SLAs, Requests, Satisfaction, Incidents, Changes..
- Assets - Custom Asset gadgets to filter by Object Schema and Type
- Custom - Pie, Donut, Bar, Line, Table Charts..
- Filters - Basic, JQL, and interactive rich filters to explore your data
- Share - Export or share real-time dashboards (with users, groups..)
🏆 Recognized as "Rising Star" app by Atlassian
☁️ Data Residency available for all regions (🇺🇲 🇩🇪 🇪🇺 🇨🇦 ...)
🔒 Powered by Atlassian's Forge, secure and scalable by design
*️⃣ We're trusted by National Geographic, Block, IBM Humane, Synthesia, and more
Privacy and security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policyResources
Integration Details
Graphy | ITSM Chart Gadgets, Reports, Dashboards for Jira integrates with your Atlassian product. This remote service can:
- Take Jira administration actions (e.g. create projects and custom fields, view workflows, manage issue link types).
- Read the board configuration, features, properties, related projects, filters, and quick filters.
- Read boards and backlogs, and their issues. Read related reports and versions.
- Allow the app to read Object Type Attributes from Assets