- Supported
- Jira Service Management
- Jira
Keep track of skills and knowledge in your organization and match tasks with the right expert
Who is the best person for the job?
Ensure that your tasks and support tickets are handled safely by experts. Add skill requirements and see all qualified team members right on the issue screen. Restrict transitions to experts-only in sensitive workflows
What should I work on next?
Let your team fetch their next most important task on demand and focus on what they do best. Automation maintains priorities and optimizes delivery, while keeping your process simple, efficient and transparent.
Who can help me out?
Find colleagues with a required combination of skills, knowledge and responsibilities in a few clicks. Explore team skill sets, compare and identify skill gaps on a visual skill graph.
More details
Skills for Jira: Basic Edition allows you to keep track of skills and knowledge in your organization and assign tasks to qualified experts. Automation maintains priorities and optimizes delivery, while keeping your process simple, efficient and transparent.
Unlike Skills for Jira: Enterprise Edition, Basic Edition does not include Delivery and Risk analytics capabilities and Data Center support.
Privacy and security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policyResources
Integration Details
Skills for Jira (Basic Edition) integrates with your Atlassian product. This remote service can:
- Take Jira administration actions (e.g. create projects and custom fields, view workflows, manage issue link types).
- View user information in Jira that the user has access to, including usernames, email addresses, and avatars.
- Read Jira project and issue data, search for issues, and objects associated with issues like attachments and worklogs.
- Read and write to app storage service
Gallery
Configuration - Users' expertise management