LiveChat Sync for Jira Service Desk

for Jira Cloud
  • Supported
  • Jira Service Management
  • Jira

LiveChat Integration Sync Jira Service Desk

Flexible LiveChat Widget as a bonus

You can easily find and update newly created Jira issues right from the LiveChat Widget

Responsive configuration page

You can validate your configuration. Enable or disable overall integration and check if your LiveChat connection is fine.

Auto-close and template variables support

You can configure Jira Issues auto-close when LiveChat chats get closed etc. Also you can define dynamic Jira issue summary and description using variables.

More details

  • All messages sync in real-time. They added as Jira issue comments
  • Support template variables in Jira issue summary and description fields.
  • Support mappings LiveChat variables to Jira text custom fields.
  • Auto-closing Jira issues feature with desired resolution and status.
  • Detailed sync status and flexible configuration.
  • Widget on the LiveChat side (you can navigate Jira issues right from the LiveChat chatting window and you can change Jira issue status right from the widget as well)

Privacy and security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy


Integration Details

LiveChat Sync for Jira Service Desk integrates with your Atlassian product. This remote service can:

  • Act on a user's behalf, even when the user is offline
  • Administer the host application
  • Administer Jira projects
  • Delete data from the host application