OVERALL RATINGS
INSTALLS
8
SUPPORT
- Partner Supported
Ascend to new heights with Atlassian Cloud. Data Center support (excl. Bitbucket) ends on March 28, 2029. Together, we’ll make this transition a success.
Key highlights of the appLiveChat Integration Sync Jira Service Desk
Flexible LiveChat Widget as a bonus
You can easily find and update newly created Jira issues right from the LiveChat Widget
Responsive configuration page
You can validate your configuration. Enable or disable overall integration and check if your LiveChat connection is fine.
Auto-close and template variables support
You can configure Jira Issues auto-close when LiveChat chats get closed etc. Also you can define dynamic Jira issue summary and description using variables.
More details
- All messages sync in real-time. They added as Jira issue comments
- Support template variables in Jira issue summary and description fields.
- Support mappings LiveChat variables to Jira text custom fields.
- Auto-closing Jira issues feature with desired resolution and status.
- Detailed sync status and flexible configuration.
- Widget on the LiveChat side (you can navigate Jira issues right from the LiveChat chatting window and you can change Jira issue status right from the widget as well)
Resources
Download
Get the .jar file downloaded to your system
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Version information
Version 1.0.2-jira9•for Jira Data Center 9.0.0 - 9.17.5
- Release date
- Dec 5th 2024
- Summary
- Initial version
- Payment model
- Paid via Atlassian