DelegateMate – Out of Office and Auto Assignments

works with Jira Cloud
17 installs
  • Supported
  • Jira Service Management
  • Jira Software
Free app
Cloud

Now you can go on vacation with peace of mind and delegate future issues to a mate

Manage your delegations and tasks in one interface

With the main screen, you can view both your own tasks and leave entries, as well as the tasks and entries delegated to you

Enter leave and assign tasks easily during absence

With the delegation screen, plan future leave entries and assign users to act on your behalf. The project-based feature lets you delegate specific tasks to relevant individuals during your absence

Easy management panel for Jira admins

Jira administrators can view users' delegation entries through the admin panel and intervene in leave entries if necessary

More details

DelegateMate is a delegation application. It allows you to assign a delegate to another user for tasks requiring action during periods when you are unavailable, such as sick leave or annual leave. This ensures that tasks assigned to you during your absence are automatically redirected to the user you delegated to.

Users can view their own tasks and the tasks assigned to them through delegation separately.

  • Assigning your currently assigned but unresolved tasks to your delegate user
  • Automatically assigning tasks that might be assigned to you during your leave to your delegate user
  • Granting delegation on a project basis
  • Viewing the list of tasks assigned via delegation
  • Viewing the list of tasks received as a delegate user
  • JQL support

Users with Jira admin privileges can intervene in incorrect delegation entries and create delegation entries for users who go on leave without assigning a delegate.

Privacy and security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy

Resources

Integration Details

DelegateMate – Out of Office and Auto Assignments integrates with your Atlassian product. This remote service can:

  • Take Jira administration actions (e.g. create projects and custom fields, view workflows, manage issue link types).
  • View user information in Jira that the user has access to, including usernames, email addresses, and avatars.
  • Read Jira project and issue data, search for issues, and objects associated with issues like attachments and worklogs.
  • Read and write to app storage service