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Ticket AI

works with Jira Cloud

Free app

OVERALL RATINGS

SUPPORT

  • Unsupported

Showing details for Cloud

Key highlights of the appProcess tickets with Generative AI

Predict Priority

Ask Generative AI which priority is appropriate for the given ticket and why.

Suggest Category

Trigger Generative AI to propose a suitable category for the given ticket.

Suggest Solution

Leverage the broad knowledge of Generative AI to suggest a solution to the given ticket.

Supporting media

More details

  • In order to use this app, you need an active account for the OpenAI API or AlephAlpha. On the administration page, you can configure which of the services is used. (Please note that while the Ticket AI app is free and we don't get any commission, these are paid services.)
  • When the app is installed and configured, you will see additional buttons on the ticket view in Jira, which run pre-built prompts directly with OpenAI or AlephAlpha respectively. You can also ask custom questions about your ticket. The AI-based answers are shown shortly after pressing the buttons.
  • Language support: Currently, only English language is supported officially. For other languages, the app might or might not work.For further details, please refer to our User Documentation on solvvision.de.

Resources

  • App documentation

    Comprehensive set of documentation from the partner on how this app works

  • EULA

    Get the End User License Agreement for this app

Privacy and Security

Privacy policy

  • Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

    Partner privacy policy

Security program

  • This app is not part of the Marketplace Bug Bounty program.

Integration permissions

  • Ticket AI integrates with your Atlassian product

Version information

Version 2.6.0for Jira Cloud

Release date

Jan 24th 2024

Summary

Minor version update

Details

Minor version update

Payment model

Free

License type

Commercial - no charge

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