FD JSM Support Workflow
by FD
for Jira Cloud, Jira Data Center 9.11.3, Jira Cloud, Jira Data Center 9.11.3 and more
1,073 downloads
- Unsupported
- Jira Service Management
- Jira
Free app
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new
Support
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Support Workflow
An effective workflow for helpdesk support involves systematically managing user requests or issues. This process typically includes steps such as ticket intake, categorization, assignment to the right support agents, diagnosis, and resolution within agreed-upon timelines. This structured approach ensures that problems are addressed promptly and efficiently, ultimately enhancing user satisfaction.
Privacy and security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
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