Secure Notes for JSM

for Jira Cloud
29 installs
  • Supported
  • Jira Service Management
  • Jira

Share sensitive and confidential information securely over Jira Service Management using end-to-end encryption

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Share your sensitive information with ease

Share sensitive information such as one-time passwords, misconduct reports, employee details, etc. easily via the Jira Service Management portal or through Jira issues.

End-to-end encryption and authorization

Create a secure note and only share it with specific people, our end-to-end encryption provides access only to those whom you explicitly give consent to.

Keep them in the loop

Keep your colleagues in the loop and let them know when there is a Secure Note waiting for them.

More details

Secure Notes for JSM empowers Jira users and agents to securely share confidential information with selected people via end-to-end encryption.

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Key Benefits:

  • Assist with compliance with industry standards, including SOC 2, SSAE 16, PCI, HIPAA, and zero trust.
  • End-to-end encryption safeguards data.

Key Features:

  • Seamlessly integrates with both the Portal and Agent experiences.
  • Hassle-free encryption ensures that only authorized users can view sensitive information.
  • Two-stage authorization and explicit consent enhance security.
  • Real-time Jira notifications keep users informed.

Use Cases:

  • Securely share HR misconduct reports while adhering to compliance requirements.
  • Share sensitive employee reviews and feedback reports with authorized individuals.
  • IT teams securely share one-time passwords.
  • Securely share employee performance reports with managers while maintaining confidentiality.



This app offers additional security, reliability, and support through:

  • Cloud security participation
  • Reliability checks
  • 24hr support response time
  • and more.

Privacy and security

Privacy policy

Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

Partner privacy policy


Integration Details

Secure Notes for JSM integrates with your Atlassian product. This remote service can:

  • View user information in Jira that the user has access to, including usernames, email addresses, and avatars.
  • Read Jira project and issue data, search for issues, and objects associated with issues like attachments and worklogs.
  • Allows the app to list & search requests
  • Read customer request data, including approvals, attachments, comments, request participants, and status/transitions.Read service desk and request types, including searching for request types and reading request type fields, properties and groups.