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Posted on May 3, 2024
Hi , Is it possible to add multiple possible start and end points for the signature. eg start : Kr | Kind regards | end : Hi | Greetings | ... So that it will correctly remove multiple signatures in a chain ?
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aety aps
Great news! As of our latest release, it is now possible to add multiple start and end points for signatures
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Not currently, but that's a great idea for a feature! We're always looking for ways to improve the user experience, and allowing for multiple signature points would definitely be a helpful addition. I'll be sure to pass this on to our product team for consideration in a future release.
Posted on Mar 26, 2024
Hi, I'm somewhat disappointed in the tool. Okay, it removes the signature, but when I have a ticket that is created from an email that has been forwarded several times, then everything from the first signature till the last will be removed. So, I'm missing valuable information. Is there another solution? Please contact me if you need examples Regards, Dave
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aety aps
Thank you for bringing this to our attention. We're sorry to hear about the issue you're experiencing with the tool.
We understand the importance of retaining valuable information, especially in forwarded email chains. However, we haven't been able to reproduce this error on our end.
To assist you better, could you please provide us with some examples where the tool removed information beyond the signatures? Having concrete examples will help us investigate the issue more thoroughly and provide a solution tailored to your needs.
Looking forward to hearing back from you soon.
Posted on Mar 20, 2024
It's better than the one from atlassian, would be nice if you could choose more options. But'it's working
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aety aps
Thank you for your positive feedback! We're thrilled to hear that you find our product even better than the one from Atlassian.
We're always looking for ways to improve and enhance our users' experience. We'd love to hear more about the additional options you're interested in having. Could you please provide some details or examples of the options you have in mind? Your input is invaluable to us, and it will help us prioritize features for future updates.
Thank you for taking the time to share your thoughts with us. We look forward to hearing from you soon!