Revolutionize Employee and Customer Support with Generative AI and Automation
GPT-like Support Experiences with Generative AI
AiseraGPT provide users with personalized conversational support that span various languages, multiple domains, and messaging apps while enabling immediate self-service resolutions with relevant information and actions.
Autonomous Resolutions with AI Workflows
Automate the resolution of repetitive requests with thousands of prebuilt AI workflows, importing existing 3rd party workflows or creating custom ones in our low-code/no-code flow studio.
Unsupervised AI & Reinforcement Learning
Unsupervised AI continuously learns from service desk tickets like Jira, knowledge sources like Confluence, and conversation logs, providing contextual responses with high accuracy and relevance.
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Aisera’s Generative AI solutions, AI Copilot and AiseraGPT, are the revolutionizing forces behind exceptional employee and customer service experiences across enterprise domains (IT, HR, Legal/Compliance, Facilities, Customer Support) and industry verticals. With AiseraGPT, enterprises are equipped to deliver autonomous, omni-channel self-service support experiences for their employees and customers through workflow automation and precise, relevant knowledge serving. Our AI Copilot extends the capabilities of AiseraGPT by delivering insights, personalized recommendations, proactive notifications and more. Aisera has 500+ out-of-the-box integrations with various enterprise systems, apps and service catalogs. Along with domain and industry-specific Large Language Models, Aisera delivers best-in-class auto-resolution rate, cost savings and exceptional support experiences.
We are trusted by enterprise customers like Zoom, Living Spaces, McAfee, GAP, Lifescan, Carta and more.
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