Skip to:

Marketplace

⏱️ Customer Portal SLAs

works with Jira Cloud

OVERALL RATINGS

INSTALLS

48

SUPPORT

  • Partner Supported

TRUST SIGNALS

Showing details for Cloud

Reviews for cloud

5/ 5

Based out of 3 reviews

Review guidelines

We've upgraded from 4 to 5 stars on May 25, 2026. Earlier ratings are included in the overall score using linear conversion...

Showing 3 reviews

  • Chili Shelf

    Posted on Sep 24, 2024

    Was this review helpful?•
  • Stuart Capel

    Posted on Apr 8, 2024

    Sometimes I want my customers to see SLA's and what to expect and sometimes I don't. It could be a premium service offering or just part of the service that is predictable in terms of time to resolution. This app is great as it lets me choose which portals and groups can see the SLA on their issue! Some great UI and options as to how it's displayed too. A nice feature to have up my sleeve.

    Was this review helpful?•
    • ChiliShelf

      Thanks so much for your fantastic review, Stuart! 🫶

      The Chili Shelf Team

  • Mike Godfrey

    Posted on Mar 14, 2024

    Great app! Really sleek and visual way to keep our customers informed of what's happening and how long they can expect their issue to take. Lots of customisation options as well for style and user visibility!

    Was this review helpful?•
    • ChiliShelf

      Hi Mike 👋,

      Thank you! We're thrilled you love the app and its customization options. Your feedback is much appreciated!

      All the best and... stay spicy! 🌶️🔥

      The Chili Shelf Team.

  • Learn and explore

    • What’s Marketplace
    • App installation
    • About Atlassian
    • Atlassian resources
    • Search and ranking
    • Atlassian events
    • Atlassian foundation

    Follow