OVERALL RATINGS
INSTALLS
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SUPPORT
- Partner Supported
Key highlights of the appShare Customizable and rich SLAs in the Customer Portal. 1234...GO
👐 Share your SLAs with your Customers
Share SLAs in the Customer Portal to boost transparency with customers and portal users. You can cherry-pick which SLAs are displayed and even give them unique names for clarity and managing expectations efficiently.
🎨 Customizable Display Options
Once added to the portal, you can display your SLAs in engaging formats like radial, horizontal, vertical progress bars, and card views. Highlight critical details such as start and end times, and add countdowns.
🔒 Take Control
Define precisely which portals and user groups have access to portal SLAs. Your data remains secure, ensuring it's only accessible and visible to authorized users.
Supporting media
More details
📊 Enhanced Transparency:
- Share SLAs directly in the Customer Portal
- Create Public SLA names for clarity
- Build strong customer connections
🎨 Tailored Presentation:
- Radial, horizontal, vertical progress bars
- Highlight start, end times, and countdowns
- Match brand style with custom colors
🔒 Permission Access Control:
- Define user permissions
- Keep data secure and accessible
- Take charge, no compromises
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👉 Support (First response time <4h)
👉 We'd love your feedback! Contact us 🫶
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🔗 Find out more about us at www.chilishelf.com
Resources
App documentation
Comprehensive set of documentation from the partner on how this app works
EULA
Get the End User License Agreement for this app
Privacy and Security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policySecurity program
This app is not part of the Marketplace Bug Bounty program.
Integration permissions
⏱️ Customer Portal SLAs integrates with your Atlassian product
Version information
Version 5.0.0•for Jira Cloud
- Release date
- Dec 12th 2024
- Summary
- New Portal SLAs Hub
- Details
The SLAs Hub, a consolodated list of all customer SLAs, is now available on the customer portal.
Access by clicking the Customer Portal SLAs Hub button in any request page or in the user profile menu.
- Payment model
- Paid via Atlassian
- License type
- Commercial