Skip to:

AI Support+ for Jira

by Apps+Gold Marketplace Partner
works with Jira Cloud

Free app

OVERALL RATINGS

SUPPORT

  • Partner Supported

TRUST SIGNALS

Showing details for Cloud

Key highlights of the app10x your support game with automated issue diagnosis, translations, assignment and reply generation

hero

Automate issue diagnosis, translation & assignment

When you first open any new support ticket you'll be greeted with an internal comment from GPT-4 with its attempt at diagnosing the issue. Save hours of potential debugging!

Inbuilt ChatGPT for diagnosis and code generation

We let the AI know about the issue details and comments so you can ask it questions to quickly find a solution to the customer's problem. Can also generate code snippets!

Quickly generate the perfect reply to the customer

View all the current comments on the issue, and send additional prompts to adapt the automatically generated reply. Post your comment internally or to the customer.

Supporting media

More details

๐Ÿ† Apps+ is the world's largest Atlassian app developer!

๐Ÿ”ด DEMO | Getting Started | Data Security | FAQs | Ask a Question

An all-in-one companion tool to 10x your support game. With an automatic AI diagnosis comment on every new support ticket you'll save hours wasted on debug rabbit holes. No more opening ChatGPT in a new tab. No more copy-pasting to generate translations. No more sweating over that perfect customer reply. Solved!

๐Ÿ”ฅ Bursting with features:

  • Automatic issue diagnosis using AI.
  • Automatic translation of issue and comments.
  • Automatic issue assignment via natural language.
  • Beautiful ChatGPT-like interface to further diagnose.
  • Code snippet generation with quick-copy button.
  • Voice-to-text support for fast prompting.
  • Generate customer replies using AI.
  • Latest GPT-4 model used for all calls.
  • Fine-tuning (coming soon!)

๐Ÿ”’ All data remains safely within your Jira instance.

๐Ÿฆ˜ Apps+ team is based in sunny Sydney, Australia.

๐Ÿ˜ We provide fast 24/7 assistance: support@appsplus.co

Resources

  • App documentation

    Comprehensive set of documentation from the partner on how this app works

  • EULA

    Get the End User License Agreement for this app

Privacy and Security

Privacy policy

  • Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.

    Partner privacy policy

Security program

Integration permissions

  • AI Support+ for Jira integrates with your Atlassian product

Version information

Version 6.23.0โ€ขfor Jira Cloud

Release date

Oct 1st 2024

Summary

Minor version update

Details

Minor version update

Payment model

Free

License type

Commercial - no charge

Learn and explore

  • Whatโ€™s Marketplace
  • App installation
  • About Atlassian
  • Atlassian resources
  • Search and ranking
  • Atlassian events
  • Atlassian foundation

Follow