- Supported
- Jira Service Management
- Jira
10x your support game with automated issue diagnosis, translations, assignment and reply generation
Automate issue diagnosis, translation & assignment
When you first open any new support ticket you'll be greeted with an internal comment from GPT-4 with its attempt at diagnosing the issue. Save hours of potential debugging!
Inbuilt ChatGPT for diagnosis and code generation
We let the AI know about the issue details and comments so you can ask it questions to quickly find a solution to the customer's problem. Can also generate code snippets!
Quickly generate the perfect reply to the customer
View all the current comments on the issue, and send additional prompts to adapt the automatically generated reply. Post your comment internally or to the customer.
More details
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An all-in-one companion tool to 10x your support game. With an automatic AI diagnosis comment on every new support ticket you'll save hours wasted on debug rabbit holes. No more opening ChatGPT in a new tab. No more copy-pasting to generate translations. No more sweating over that perfect customer reply. Solved!
🔥 Bursting with features:
- Automatic issue diagnosis using AI.
- Automatic translation of issue and comments.
- Automatic issue assignment via natural language.
- Beautiful ChatGPT-like interface to further diagnose.
- Code snippet generation with quick-copy button.
- Voice-to-text support for fast prompting.
- Generate customer replies using AI.
- Latest GPT-4 model used for all calls.
- Fine-tuning (coming soon!)
🔒 All data remains safely within your Jira instance.
🦘 Apps+ team is based in sunny Sydney, Australia.
😍 We provide fast 24/7 assistance: support@appsplus.co
Certification
This app offers additional security, reliability, and support through:
- Cloud security participation
- Reliability checks
- 24hr support response time
- and more.
Privacy and security
Privacy policy
Atlassian's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner.
Partner privacy policyResources
Integration Details
AI Support+ for Jira integrates with your Atlassian product. This remote service can:
- View user information in Jira that the user has access to, including usernames, email addresses, and avatars.
- Read Jira project and issue data, search for issues, and objects associated with issues like attachments and worklogs.
- Read and write to app storage service
- Create and edit issues in Jira, post comments as the user, create worklogs, and delete issues.
Gallery
ChatGPT-like interface to further diagnose the problem